Advanced System Care V-14 pro

[bfeller]

After the end of the PRIVACY SWEEP and the transition to JUNK FILE CLEEN there is a suspension for about 30 seconds.

[Cicely]

Hi bfeller

I am sorry to hear that.

Does it suspend 30 seconds every time?

If yes, please use your phone or camera to make a video about the issue and send the video to us for further checking? And please follow the steps below to send us the debug file.

Download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us.

Thank you.