Cant perform any scans - Error initializing the database.

[ltmcmulleniii]

Hello. When trying to perform a manual scan I get the message that my version is out of date. When I try to update the software it reports I have the latest version. I think it is having trouble connecting to the database. It errors right after the "Initializing Database" message. Also I noticed that when closing the message earlier it opens up a browser and attempts to go to the IOBit website but the site seemed to be down. I opened up another browser and manually typed in the web address and could not connect. So, I thought that maybe there was an issue with the server that may have been causing the problem. However, I am able to get to the website now but ASC-U is still having an issue.

Any suggestions?

 

[Scannan]

There was a server issue. So I suggest waiting a while longer and hopefully the issue will be sorted.

[Scannan]

You can also download the Database here.......https://m.majorgeeks.com/files/details/advanced_systemcare_ultimate_offline_database.html

[ltmcmulleniii]

13 hours ago, Scannan said:

You can also download the Database here.......https://m.majorgeeks.com/files/details/advanced_systemcare_ultimate_offline_database.html

Thank you. I just tried the scan again and it initialized without problems. However, I will keep the link bookmarked just in case. 

[Scannan]

You are welcome.

[Jameswalter]

This is the answer of SQL, maybe you can find the solution on this

You don't need the SQL Server Agent service - just the SQL Server (SQLEXPRESS) service.  Is that one running?

If so, you r issue may be that the SQL Express cache has become corrupted which happens from time to time in some scenarios.  It's an easy firx, if that's the issue - all you need to do is delete the SQLEXPRESS folder that you will find under  C:\Users\<your username>\AppData\Local\Microsoft\Microsoft SQL Server Data.  You will probably need to stop all running SQL related processes to complete the deletion - but after that restart the Server process and give it another try.