DB 9 Pro Installing Bad Drivers

[RainbowKid]

I just got a new computer and used Driver Booster Pro 9 to make sure my drivers were up to date. After installing the drivers, several of my devices would not function and were showing errors in Device Manager.  I had to restore my computer to before the update. What good is this software if it installs bad drivers.  Also there is no way to get support for people who pay for the licenses.  I'm very upset and may find a different software provider for all the tools I purchase from IObit.

[Cicely]

Hi there,

Sorry to hear that. Could you please take a screenshot of which device has errors?

Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program.

Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.