Behavior Guard and Steam

[Mr. Pc]

IMF 9's Behavior Guard makes black screens at the Steam Client. I suggest a Whitelist so you can make it work

[Cicely]

On 11/24/2021 at 4:27 AM, Mr. Pc said:

IMF 9's Behavior Guard makes black screens at the Steam Client. I suggest a Whitelist so you can make it work

Hello Mr. Pc

This is Cicely from IObit.

Sorry for the inconvenience. Please describe the issue more clearly with related screenshots.

Guide for taking screen shots can be found on: http://www.take-a-screenshot.org/   

Please also tell us the operations you took with our program before you encounter this problem and download the tool from http://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'. 
After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is save         d. Click 'OK' button to open that saved folder.  
Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

Thank you for your patience.

[Mr. Pc]

10 hours ago, Cicely said:

Hello Mr. Pc

This is Maggie from IObit.

Sorry for the inconvenience. Please describe the issue more clearly with related screenshots.

Guide for taking screen shots can be found on: http://www.take-a-screenshot.org/   

Please also tell us the operations you took with our program before you encounter this problem and download the tool from http://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'. 
After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is save         d. Click 'OK' button to open that saved folder.  
Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

Thank you for your patience.

Hello Maggie

Forget about it. for some reason it works perfect now. I haven't done ANYTHING that can explain it or why it did before. I guess I will never know, but now it works and that is also the most important.

Mr. PC