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Posted

It all started a few days ago. I was using iobit driver booster to update my drivers. There was an firmware update so i decided to do that -which seems to be a horrible idea- and i restarted my pc as usual. That sceen came up and i waited. After that my pc restarted itself again and never booted up. 

My guarantee time was up so i decided to take an unofficial help from somebody. That person recoded my bios chip and it seemed to be working. I took my pc from him and bring it to my place to use the pc but that horrible screen came up again and now im waiting the godot.

I think it's still trying to make the failed firmware update. I don't know what to do    :(((

Update: I tried to reset pc and now im in a power loop with black screen.

Posted

Hi there,

Could you please check whether you can boot your PC in safe mode? Please help us get information for investigation in safe mode.

Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

Posted

Dear Driver Booster user,

It is our great honor that you love Driver Booster and use it to maintain drivers on your PC. Thank you for your trust and support.

We are really sorry for all the troubles that the firmware updates caused this time. As we all know,  the environment of each PC is different. Even if we test drivers carefully before we add them to our database, there may be such accidents that some drivers cause system problems.

Anyway, with the great help of our warmhearted users, we finally located the problem driver updates and excluded them from our database. We express our sincere gratitude to those users.  That is, users won't be provided those firmware updates when users use Driver Booster to scan.

To those users who encountered the problems, we express our apology.  To make sure the problem drivers won't be scanned out after you restore or reinstall your system, please delete the ScanData folder under the installation directory of Driver Booster (Right-click "Driver Booster" icon on the desktop > Click "Open File Location"). After that, those firmware updates are not supposed to be provided. If you still get the notification to update those firmware after that, please get information with the tool (https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe) and send us the log for investigation.

Thank you very much for your time to read this message.

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