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Driver Booster 9 Pro Never Progresses Beyond "Creating Restore Point"


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The title pretty much says everything. Started pulling a 169 IP on my ethernet adapter connection. Recently upgraded to Windows 11 Home. Version : 21H2 OS Build: 22000.493. Before I went the Driver Booster 9 Pro route I tried to manually uninstall my network adapter and reinstall. The Device Manager and all Control Panel, and Settings windows become unresponsive attempting to disable, uninstall/roll back/update drivers. I have done all the troubleshooting I know for 169, the network is up and other devices are running on it. I even connected through a poor wi-fi signal connection (how I am here at all) and I used the connection to download DB 9. Installed, Got the liscense, activated and updated all. Its been sitting at 1% fort over 2 hours. 

I have attached log files to this forum post. 



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After 4 hours I killed the DB 9 process in task manager and rebooted, tried again unchecking the create restore point in settings and disabled my AV. . It downloaded the first item on the scan and stuck at 1% at install. 

Tried again with just updating one item without restore point enabled and it downloaded, install got all the way to 100% (took about 4 minutes) and failed. Added additional report after the failure. 


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  • 2 weeks later...

Hi there,

Could you please install the latest version of Driver Booster to check whether the problem persists?


If it still fails, Please follow the steps in the previous email to get the information.

Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

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