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ASC 15 - Windows Security(Windows 10) keeps reporting that ASC virus database is out of date


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When I log into my Windows 10 PC, Windows Security reports that ASC's virus database is out of date.

This is a fresh install of Windows 10(drive reformatted, installed from blank) and the latest version of it. I then installed ASC 15 first. Now, every time I log in, Windows Security notification pops up and says that ASC 15 is out of date. I open ASC 15 and I have verified I have the latest virus database installed.

 

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Hi

We're sorry for the issue you encountered.

Please provide us with the following information so that we can further check it.

1. Please take some screenshots of the window "Windows Security reports that ASC's virus database is out of date" and send them to us. Guide for taking screenshots: http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

2. Please download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us via the email feedback@iobit.com.

Thanks for your help on this issue.

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