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Purchased but did not receive download link and code

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Yesterday I purchased iObit Uninstaller. Paid with Paypal. I was supposed to receive an email with the download link and
installation code. Until now received nothing. Sent an email to support@2checkout.com. Until now no answer. 
So I decided to start a claim in Paypal. I just want to receive the product I purchased. I am not requesting a refund if I receive
what I purchased. Hope anyone takes care. 


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