Advanced SystemCare 15 Pro Locks Up (Freezes) when removing Junk Files!

[Gery_02]

Advanced SystemCare 15Pro Freezes...  No issue Before 15

 

[Cicely]

On 6/18/2022 at 2:26 AM, Gery_02 said:

Advanced SystemCare 15Pro Freezes...  No issue Before 15

 

Hi

Sorry for the issue you encountered. 

Please download the tool from http://testdemo.iobit.com/InfoHelper.exe. 
Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. 
Please send the file IObit_Debug_Info.zip to us via the email address feedback@iobit.com so that our technicians can further check the issue.

Thank you.