Realtime protection

[InternetExplorer123]

Hello, so i have tested Malware fighter with some malware that i got and collected. Malware fighter didnt do any real time protection at all, it just let them by. Unfortunately i dont have the malware files on my anymore, but is there any way i can improve the Real time Protection?

[Cicely]

Hello InternetExplorer1,

Sorry to hear that.

First, please ensure that you enabled the related Real-time Protection under Security Guard.

If you enabled the related features, but we failed to detect the threats. 

Please tell us the name of the malware you mentioned. Then, we can collect the sample to let IMF can remove it in the future.

Or any screenshots of the malware will be helpful.

Guide for taking screenshot.

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

Looking forward to hearing from you.