Freemake Software' False Positive

[AnnAS]

Hello!

We are software company and our users are complaining about your antivirus being triggered. It started a few days ago. We make sure our software is clean and safe and we haven't had any changes for some time. 

The detection is assotiated with offline installer of Freemake Video Converter. It's marked as Trojan.Generic  

You can see details from our users below:

|Name|Type|Description|ID|Hash|
Trojan.Generic, SIGNEW, C:\Program Files (x86)\Freemake\Freemake Video Converter\FileAssociationTool\AppDefaultRegister.dll, 6320738, 7d1517fe26b4c627d1f3173c2701b72f

Repaired
|Name|Type|Description|ID|fixValue|fixState|
Trojan.Generic, SIGNEW, C:\Program Files (x86)\Freemake\Freemake Video Converter\FileAssociationTool\AppDefaultRegister.dll, 6320738, 2, Quarantined

It's a mistake. You can download our installer of Freemake Video Converter from our official site here https://www.freemake.com/free_video_converter2/  - the version are distributed worldwide.

 

Please, check it and remove the detection, please.

I'll waiting for your reply.

[Cicely]

Hi AnnAS,

Sorry for my late reply.

It is a false positive. It has been solved. 

If you have any other issues, please feel free to tell me.