Won't DOWNLOAD programs in Toolbox

[MiamiGuy]

Something preventing downloads. For example : Win 10 Fix and the rest. Any help would be appreciated.

[Cicely]

On 9/25/2022 at 2:54 PM, MiamiGuy said:

Something preventing downloads. For example : Win 10 Fix and the rest. Any help would be appreciated.

Hi

Very sorry for the issue you encountered.

Are there any error messages? If yes, please take some screenshots and send them to us. Guide for taking screenshots: http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

And please download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.

Please send the zipped file IObit_Debug_Info.zip to us via the email address feedback@iobit.com for further checking.

Thank you.