Limeyman

[Limeyman]

Junk File Clean gets to 75% and stops (Have not got Microsoft Office on My Computer) therefore cannot clean Cache.

[Cicely]

20 hours ago, Limeyman said:

Junk File Clean gets to 75% and stops (Have not got Microsoft Office on My Computer) therefore cannot clean Cache.

Hi

We are sorry for the issue you encounterd. 

Please download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.

Please send the zipped file IObit_Debug_Info.zip to feedback@iobit.com for further checking.

Thank you.