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Iobit Sandbox help please


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So i'm decided to try it awready and im not shure are its work in my machine at all :

when i chose or drag and drop exe file / instalation file , rar file even icons ( absolutely nothing happening ) are it should be that way i'm completely nob with this app .

i'm worked before with the Oracle VM VirtualBox and there you have virtual machine with desktop mouse and .... what should be happen if there is virus or whatsoever here ?

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Hi Hypnotic,

Thanks for your feedabck.

Do you mean that you can not drag and drop a file to Sandbox? Please describe the issue more clearly with related screenshots.

If possaible, please send us the mentioned file.

Please also download the tool from http://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with the problem and click 'Save report'. 
After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved d. Click the 'OK' button to open that saved folder.      Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

Thank you for your patience.

 

 

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