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Cannot open picture and video files


Booms

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Since installing the latest version of Malware Fighter Pro 10 I cannot open pictures or videos. It says I do not have permission to open these files.

If I uninstall MF10 I then have no problem.

Is there a setting somewhere that I can change to allow these files to open?

Many thanks.

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Hello Booms,

Thank you for contacting IObit. 

Please send us the related screenshots to show the situation you mentioned. 

Guide for taking screenshots can be found on http://www.take-a-screenshot.org/   

Please also tell us the operations you took with our program before you encounter this problem and download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe

Double click to run this tool on the PC with the problem and click 'Save report'. 
After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved d. Click the 'OK' button to open that saved folder.      Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

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