Blue Screen Of Death - SmartDefragDriver.sys

[vijaytm]

Hi,

 

I did a Driver Verifier because my computer keeps freezing whenever I am streaming/watching any video online. 

After I did a driver verifier test, the system generated a BSOD screen showing a Driver Verifier Detected Violation regarding SmartDefragDriver.sys 

Please help me with a solution. I am using

Advanced System Care
Version 16.3.0.190

Below are my computer specs:

Device name    Mahbubani-Asus
Processor    AMD Ryzen 9 5900X 12-Core Processor               3.70 GHz
Installed RAM    64.0 GB
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

Edition    Windows 11 Home
Version    22H2
Installed on    ‎1/‎11/‎2023
OS build    22621.1555
Experience    Windows Feature Experience Pack 1000.22640.1000.0

Manufacturer    ASUSTeK COMPUTER INC.
 

Thanks

 

[vijaytm]

Here is some additional information you may find helpful, generated via MSinfo32.

smartdefragdriver    SmartDefragDriver    c:\windows\system32\drivers\smartdefragdriver.sys    Kernel Driver    Yes    Boot    Running    OK    Ignore    No    Yes

Edited May 1, 2023 by vijaytm

[Cicely]

Hi there，

Could you please reboot your PC in safe mode?

To look into the issue, please download the tool from https://cdn.iobit.com/dl/tools/SDInfoHelper.exe

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.
If the mail can't be delivered because of IObit_Debug_Info.zip, please upload it to http://www.wikisend.com/ and then send the upload link to us.
Your understanding is highly appreciated. The more information you provide, the easier we can analyze the cause of the problem.
Looking forward to hearing from you and we can figure out the solution soon.