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Can't start a steam game


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Hello, I have been using IObit Malwarefighter 10.4 Pro.

I like the features of your product, however, it keeps blocking some of my games from playing.

When I start a game it asks if I want to allow or block the program to access a different file.

Even though I press it to allow it leaves the game unplayable.

When I press the remember button, it keeps asking me whenever I start the game again.

It still asks me even if I turn off IObit Malwarefighter 10.4 Pro.

I am using Windows 11, and IObit Malwarefighter 10.4 Pro.


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  • 2 weeks later...

Hi abbaca,

Sorry for my late reply.

What is the game that you mentioned?

Please also download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'. 
After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is save d. Click 'OK' button to open that saved folder.  
Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

Thank you for your patience.

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