Did not receive license code

[KL96720]

I was charged on my credit card for the black friday bundle. I did not get a code after 2 weeks. You can't get a refund or past support without the code. I can't find where to call or email.

[Cicely]

Hi KL96720,

Sorry to miss your post.

As orders refer to your privacy, please get fast online help at https://www.iobit.com/en/onlinefeedback.php

Please supply one or more of the following information for us to help you find your order when you send online feedback. 

- Reference number of the order;

- Name or Email filled in the order;

- First 4 digits and last 4 digits of the card used;

- A copy of your payment records.