Did not receive activation

[Bacchus]

Purchased IOBit pro using Apple Wallet and never received activation code. 

[Cicely]

Hello,

Sorry for the late reply.

As orders refer to your privacy, please get private online help at https://www.iobit.com/en/reinstallproduct.php

Sorry to tell you that we failed to find your order with the email address you provided.

Please supply one or more of the following information for us to help you find your order and the code:

- Reference number of the order;

- Name or Email filled in the order;

- First 4 digits and last 4 digits of the card used;

- A copy of your payment records.

Looking forward to hearing from you.