AVG Free problem

[crow_se]

Hello all

I use AVG Free and AWC on XP SP2, and have started getting the following error message in the event viewer :

 

ERROR 000 AVG7.CC.plugins.CAvgCcPlugin plugin refresh failed: Error 0x80004005

 

I have been to the Grisoft AVG Free site and it was suggested that this was a problem with AVG free and Advanced Window Care and they suggested updating the version of AWC to 2.5.0.792, and if this does not do the trick to contact IOBit support. The version I have is 2.5.1 798.

Like other posters to the AVG forum I do not wish to uninstall AWC.

Can anyone shed any light on this ?

TIA

Stuart

[enoskype]

crow se,

 

Have you tried,

 

AWC 2.5.5.805 Personal edition from here ,or

 

AWC 2.5.5.926 Professional edition from here ?

 

 

Please also read this link:

[samr]

Hi crow se,

I am using AVG free with AWC Pro & CCleaner with no problems. But I would update the AWC.

samr.

[solbjerg]

Like samr i also use AVG free, Ccleaner and AWC pro (latest version).

I would suggest a completely clean install of AWC, so that no errors is left over in your Iobit/AWC personal folder.

Perhaps it would be a good idea to do the same with AVG free

Good luck

solbjerg

 

Hello all

I use AVG Free and AWC on XP SP2, and have started getting the following error message in the event viewer :

 

ERROR 000 AVG7.CC.plugins.CAvgCcPlugin plugin refresh failed: Error 0x80004005

 

I have been to the Grisoft AVG Free site and it was suggested that this was a problem with AVG free and Advanced Window Care and they suggested updating the version of AWC to 2.5.0.792, and if this does not do the trick to contact IOBit support. The version I have is 2.5.1 798.

Like other posters to the AVG forum I do not wish to uninstall AWC.

Can anyone shed any light on this ?

TIA

Stuart

[crow_se]

AVG Free problem

 

Thanks for the replies. I will uninstall and reinstall AWC and AVG and see what happens.

stuart

[solbjerg]

Thanks for the replies. I will uninstall and reinstall AWC and AVG and see what happens.

stuart

How did it go?

[crow_se]

AVG Free problem

 

I uninstalled AWC and installed AWC 2.5.5.805, also uninstalled and

reinstalled AVG 7.5.488.

Unfortunately, no difference, still getting

[003776:000692] ERROR 000 AVG7.CC.plugins.CAvgCcPlugin plugin refresh failed: Error 0x80004005

 

stuart

[solbjerg]

You have to clean all out after uninstalling. Old folders from the applications and so on, then run a Ccleaner (crap cleaner) to clean the registry, and then install the programs again.

Download new versions first to a folder on your computer and install from there.

If that doesn't work there must be something wrong somewhere else.

Do you have trouble with anything else?

[solbjerg]

What setting are you using in AVG and in Microsoft Outlook?

It sounds like your AVG addin in MsOutlook is blocked somehow or isn't activated there, take a look at all the settings in both programs and refresh them.

[MattLee]

i actually recommend switching from avg to either antivir or avast. for one avg has the worst detection rate there is. also 1 have never had any application conflicts with either and never the cursed failed updates that plaque avg.

[crow_se]

AVG Free problem

 

Thanks for the replies.

1. I did a complete clear out after uninstalling, including registry and folders. I did download to a folder and installed from there.

2. I dont use Outlook, Outlook Express or IE. I use Thunderbird and Firefox.

 

I have no problems with other programs.

I think I will have to consider Avast or Antivir.

 

stuart

[MattLee]

Thanks for the replies.

1. I did a complete clear out after uninstalling, including registry and folders. I did download to a folder and installed from there.

2. I dont use Outlook, Outlook Express or IE. I use Thunderbird and Firefox.

 

I have no problems with other programs.

I think I will have to consider Avast or Antivir.

 

stuart

 

anytime and if your a p2per avast offers a p2p guard.

[solbjerg]

Have you tried looking in Administatrtion under Services? To se if an application is stopped or one that should run automatically is set to manual and stopped?

[JustDave]

Did you ever try AVG alone? That is, uninstall both, then clean, then just reinstall AVG? That would at least confirm the conflict theory.

 

For what it's worth, in independent reviews AVG and Avast usually rank pretty close to each other. AVG sometimes tops Avast but Avast usually scores higher. AOL Active Virus Scan usually ranks considerably higher and is free as well. AOL has recently transitioned from a Kaspersky engine to McAfee, so you're getting a good product.

[crow_se]

AVG Free problem

 

Thanks again for the replies.

Yes I have tried AVG on its own, I have been using if for a few years now.

This makes me think that there must be a conflict somewhere. From what

I have read it is probably AWC but I must check if Ashampoo AntiSpyware

can cause problems before I do anything else.

stuart

[solbjerg]

After the complete clean out - did you then restart the computer?

Before installing again, - and maybe a restart between the installations?

My feeling is that XP is saving some settings until the restart has been implementet, even though it has been deleted.

Worth a try - don't you think?

[crow_se]

AVG Free problem

 

Hello all

thanks again for the replies. I did the uninstall and clear out of AWC and

AVG. I then reinstalled, rebooting before install and between installs.

Ok for a few days then back to the same problem. I have taken AVG off

and installed Avast, and I will see how it goes.

stuart