ASC Renewal Policy

[jfpOne23]

Greetings Gents,

 

I bought ASC Pro about a year ago and like it very much. I don't run it 24/7 and don't have it set to auto-remind me for updates and such.

 

I started up ASC this morning and it prompts me for a renewal of course. As I didn't want to go through the process right away, I closed down the pop-up (with the upper right <x> as there was no other option) and proceeded to run my basic maintenance stuff ...but when it came time to do the "removals", the program prompted me to renew AGAIN and then refused to finish my processes when I closed the Pop-Up down AGAIN.

 

Now I'll give IObit the benefit of the doubt here and say I hope that I just missed some setting somewhere and can still use my "outdated" version of ASC Pro (ver. 3.6.0). But I couldn't find anything wrong/unusual in my settings/options.

 

Am I not able to run my current version of ASC Pro as it used to run unless I renew? Is my once "Pro" version now reverted back to the limited "Free" version?

 

Thanks for any answers.

[solbjerg]

Hi jfpOne

What does your user account say?

Please send a screenshot of the information there - please blank out sensitive information.

If you should want to revert to the free version, I recommend a totally Clean Install!

Cheers

solbjerg

 

Greetings Gents,

 

I bought ASC Pro about a year ago and like it very much. I don't run it 24/7 and don't have it set to auto-remind me for updates and such.

 

I started up ASC this morning and it prompts me for a renewal of course. As I didn't want to go through the process right away, I closed down the pop-up (with the upper right <x> as there was no other option) and proceeded to run my basic maintenance stuff ...but when it came time to do the "removals", the program prompted me to renew AGAIN and then refused to finish my processes when I closed the Pop-Up down AGAIN.

 

Now I'll give IObit the benefit of the doubt here and say I hope that I just missed some setting somewhere and can still use my "outdated" version of ASC Pro (ver. 3.6.0). But I couldn't find anything wrong/unusual in my settings/options.

 

Am I not able to run my current version of ASC Pro as it used to run unless I renew? Is my once "Pro" version now reverted back to the limited "Free" version?

 

Thanks for any answers.

[enoskype]

Hi jfpOne23,

 

As far as I know, when the time for license code expires, you have two choices.

 

1. Renew the license to continue using ASC as Pro,

or,

2. Delete (or move) the License.dat file in ASC folder to use ASC as a Free version. (It does not revert back to free automatically.)

 

Cheers.

 

 

Edit: sorry solbjerg, posted without seeing your reply.

Quite alright :-) your answer is easier to follow :-) Cheers solbjerg

[ivy]

Hello jfpOne23,

 

Please tell us your license code so that we can help you further check it.

 

Please directly write to support@iobit.com

 

Thank you:razz:

[jfpOne23]

Thanks for the quick response Gents.

 

Can you please point me to the page/pages where I would have seen this info when I paid the "fee" for a one year license only?

 

Not the entire document, but the specific page that told me I would lose Pro functionality after one year from purchase if I did not renew.

 

I don't recall seeing that ASC Pro is a subscription based software product, but I could easily have missed that little piece of info if it is "tucked away" in some huge document. "Lost in the Fine Print" as it were :wink:

 

Thanks again Gents!

[solbjerg]

Hi jfpOne

http://forums.iobit.com/attachment.php?attachmentid=5520&stc=1&d=1277208550

 

Just click Professional under User Account, - this will give you sufficient information I think.

Cheers

solbjerg

 

Thanks for the quick response Gents.

 

Can you please point me to the page/pages where I would have seen this info when I paid the "fee" for a one year license only?

 

Not the entire document, but the specific page that told me I would lose Pro functionality after one year from purchase if I did not renew.

 

I don't recall seeing that ASC Pro is a subscription based software product, but I could easily have missed that little piece of info if it is "tucked away" in some huge document. "Lost in the Fine Print" as it were :wink:

 

Thanks again Gents!

[wozofoz]

IObit website

 

Thanks for the quick response Gents.

 

Can you please point me to the page/pages where I would have seen this info when I paid the "fee" for a one year license only?

 

Not the entire document, but the specific page that told me I would lose Pro functionality after one year from purchase if I did not renew.

 

I don't recall seeing that ASC Pro is a subscription based software product, but I could easily have missed that little piece of info if it is "tucked away" in some huge document. "Lost in the Fine Print" as it were :wink:

 

Thanks again Gents!

 

It's on the front page at the IObit website @

http://www.iobit.com/

 

Advanced SystemCare PRO

1 year license for 1 PC

 

All the best, woz of oz

[jfpOne23]

I don't see it at all on the "front page" from that link you gave me. Have another link?

 

 

http://www.iobit.com/

 

http://forums.iobit.com/attachment.php?attachmentid=5527&d=1277248967

[enoskype]

Hi jfpOne23,

 

At the beginning, I thought you were really asking for help, but I am in doubt now!!!

 

ivy from IObit Support Team has offered you help too.

 

For license expiration and buying matters, please write directly to support@iobit.com .

 

Cheers.