ASC - 3.7.2 Wireless issues [SOLVED]

[McTwiggle]

Hello IObit Users!

 

I just installed the latest edition of ASC (3.7.2) on my laptop today, and sadly had to uninstall it due to issues I was having with my wired and wireless adapters. I was able to connect to my network just fine, and in the status bar it would show that I was connected to the network and that the Internet was working. However when I tried to go to any website using IE, Firefox, or my personal favorite, Opera, I was getting no results. Just a failed to connect page (the typical connection failure pages you see, depending on the web browser). I tried everything but the extreme measures, like uninstalling and reinstalling my network card drivers, system restore, resetting my default Internet settings, and I was even considering reinstalling Windows if I had to. Out of luck I thought that there might be a slight chance that the latest edition of ASC I installed was causing these issues. So I decided to uninstall it to see what would happen. Presto, the Internet is now working again! I think that the Network Manager tool, or whatever its called, that is in this edition of ASC had something to do with screwing up my Internet. Can't be 100% sure, but I would like to know what you guys think, let me know if anyone else had similar issues.

 

Mike :razz:

 

Computer Specs:

 

Acer Aspire Timeline - 5810TZ-4657

Windows 7 Professional x64

Intel Pentium SU2700 (1.3 GHz single core)

Intel GMA 4500MHD

3 GB DDR3 RAM

320 GB HDD

802.11 b/g/Draft-N

[Cicely]

Hello McTwiggle,

 

Would you kindly please provide us more information for us clear investigation?

 

Have you run NetworkMon (under Utilities > Tuneup > NetworkMon) after you install the latest version of ASC v3.7.2? If so, please follow the solution here

 

Thanks.

[Vyz]

(using roommates comp)

 

I just ran the optimizer on professional and it is fully updated. Now I'm having the same problem you are speaking of. Soo uninstalling it will fix it? Bummer I just bought the software.

 

I can ping and tracert any page (that allows it) like http://www.google.com

I tried to use the restore button but that didn't work (I did restart the system). Tried to use the TCP/IPoptimizer (a separate program) to revert back to windows defaults and thats not changing anything.

 

The only thing i see on a hijackthis report is the

"010 unknown file in winsock LSP: c:\program files\iobit\advanced systemcare 3\spictrl.dll listed 3 times in a row.

 

I'm unsure if the actual optimizer inside of iobit did this or the regular scan that "fixes" registry and all did it; as I did both back to back.

 

I attempted to use the backup restore from asc, I've tried disabling my firewall and antivirus with no result.

 

I can play my games just fine. Vent is working flawlessly.

 

Safe versions of firefox and IE refuse to work as well.

[enoskype]

Please download and use the debugged version of NetworkMon.

 

The procedure is explained in THIS post.

You can also download the networkmon-debug.rar file from the same post.

 

Restart your PC, and if FF still does not start, install the setup file of FF again on top of existing one.

 

Cheers.

[Vyz]

I fixed my issue. Reset my winsock entries in regedit and the web magically worked. On an alternative computer I uninstalled and reinstalled and that also fixed it.

 

I wont be using the net optimizer again.

[enoskype]

FYI, anybody still having problems after debugging in Vista/7 with their winsock and TCP/IP connections, please run the below commands in elevated command prompt and Restart Windows.

 

For reseting winsock entries:

netsh winsock reset catalog

 

For reseting TCP/IP stack:

netsh int ip reset reset.log hit

-----------------------------------------

 

There is also a tool for XP from MS : MicrosoftFixit50203.msi

 

Cheers.