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ASC5 Deep Care not scanning...


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ASC5 Deep Care will not initiate the system scan ("initializing database" message does not appear) and the processes do not begin. Quick Care does scan, however, and I can not explain why Deep Care will not. I've tried everything... changing the scan types, re-entering the license code, removing and reinstalling ASC5, changing general settings. Is anyone else having this problem? ASC4 worked great, and this upgrade is very frustrating. -Matt

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