IObit system explorere results

dawnmarshall77 · February 2, 2012

here's my results for my system. I need help on fixing the errors please. I'm not completely sure how to read these results or how to fix any problems thanks. Advanced SystemCare Diagnose Report v1.0

Date: 2012/02/02 00:02:42

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01 - Operating System

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0101 - Operating System : Windows Vista™ Home Basic (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.111025-0338)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : InsydeH2O Version 1.90

0104 - Processor : Genuine Intel® CPU 585 @ 2.16GHz, ~2.2GHz

0105 - Memory : 1916MB RAM

0107 - Page File : 961MB used, 3114MB available

0108 - Windows Dir : C:\Windows

0109 - DirectX Version : DirectX 11

0110 - DX Setup Parameters : Not found

0114 - DxDiag Version : 7.00.6002.18107

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02 - Processor

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0201 - Caption : Genuine Intel® CPU 585 @ 2.16GHz ~2161MHz

0202 - Current Clock Speed : 2161MHz

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03 - Video Adapter

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0301 - Card Name : Mobile Intel® 4 Series Express Chipset Family

0302 - Manufacturer : Intel Corporation

0303 - Chip Type : Mobile Intel® 4 Series Express Chipset Family

0304 - DAC Type : Internal

0305 - Device Key : Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07

0306 - Display Memory : 830 MB

0307 - AdapterRAM : 830.00 MB

0308 - Current Mode : 1280 x 800 (32 bit) (60Hz)

0309 - Monitor Name : Generic PnP Monitor

0310 - Driver Name : igdumdx32.dll,igd10umd32.dll

0311 - Driver Version : 7.15.0010.1502

0312 - Driver Language : English

0313 - DDI Version : 10

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 6/12/2008 17:37:32

0318 - Driver Size : 536576

0319 - VDD : n/a

0320 - Mini VDD : n/a

0321 - Mini VDD Date : n/a

0322 - Mini VDD Size : 0

0323 - Device Identifier : {D7B78E66-6902-11CF-1777-6DDFA7C2CA35}

0324 - Vendor ID : 0x8086

0325 - Device ID : 0x2A42

0326 - SubSys ID : 0xFF671179

0327 - Revision ID : 0x0007

0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

0331 - Deinterlace Caps : {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

0334 - DDraw Status : Enabled

0335 - D3D Status : Enabled

0336 - AGP Status : Enabled

0337 - Notes : No problems found.

0338 - OpenGL : 6.0.6000.16386 (vista_rtm.061101-2205)

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04 - Memory

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0401 - Total Memory : 1.87 GB

0402 - Free Memory : 975.23 MB

0403 - Total Pagefile : 3.98 GB

0404 - Free Pagefile : 3.03 GB

0405 - Bank Label : BANK 0

0406 - Speed : 667 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 1.00 GB

0405 - Bank Label : BANK 2

0406 - Speed : 667 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 1.00 GB

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05 - Network

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06 - Motherboard

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0601 - Model : Portable PC

0602 - Manufacturer : TOSHIBA

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07 - Sound Device

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0701 - Description : Speakers (Realtek High Definition Audio)

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF66&REV_1000

0705 - Manufacturer ID : 1

0706 - Product ID : 100

0707 - Type : WDM

0708 - Driver Name : RTKVHDA.sys

0709 - Driver Version : 6.00.0001.5599

0710 - Driver attributes : Final Retail

0711 - Date and Size : 4/9/2008 17:00:04

0713 - Driver Provider : Realtek Semiconductor Corp.

0714 - Min/Max Sample Rate : 4642746, 4642746

0715 - Static/Strm HW Mix Bufs : 4642746, 4642746

0716 - Static/Strm HW 3D Bufs : 4642746, 4642746

0717 - HW Memory : 4642754

0718 - Voice Management : False

0719 - EAX 2.0 Listen/Src : False, False

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : No problems found.

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08 - Hard Disk

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0801 - Model : TOSHIBA MK1655GSX

0802 - Media Type : Fixed hard disk media

0803 - Size : 149.05 GB

0804 - Interface Type : Serial ATA

0805 - Driver Date : 6-21-2006

0806 - Driver Version : 6.0.6002.18005

0807 - Caption : C:\

0808 - Capacity : 140.37 GB

0809 - Free Space : 94.02 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

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09 - Process

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0901 - 0000 Idle 0 0 0

0901 - 0004 System 0 0 0

0901 - 0250 smss.exe 0 0 0 normal C:\Windows\system32

0901 - 0298 csrss.exe 0 0 0 normal C:\Windows\system32

0901 - 02c4 csrss.exe 1 64 49 normal C:\Windows\system32

0901 - 02cc wininit.exe 0 0 0 high C:\Windows\system32

0901 - 02ec winlogon.exe 1 17 0 high C:\Windows\system32

0901 - 0324 services.exe 0 0 0 normal C:\Windows\system32

0901 - 0330 lsass.exe 0 0 0 normal C:\Windows\system32

0901 - 0338 lsm.exe 0 0 0 normal C:\Windows\system32

0901 - 03e4 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0410 ASCService.exe 0 0 0 high C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0454 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0478 svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 04dc svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 0504 svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 0514 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0584 audiodg.exe 0 0 0

0901 - 0598 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 05b4 SLsvc.exe 0 0 0 normal C:\Windows\system32

0901 - 05c4 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 066c svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0700 AvastSvc.exe 0 0 0 normal C:\Program Files\AVAST Software\Avast

0901 - 0144 spoolsv.exe 0 0 0 normal C:\Windows\System32

0901 - 02c0 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0668 Dwm.exe 1 6 2 normal C:\Windows\system32

0901 - 072c Explorer.EXE 1 761 194 normal C:\Windows

0901 - 05d0 taskeng.exe 1 18 27 normal C:\Windows\system32

0901 - 08a0 armsvc.exe 0 0 0 normal C:\Program Files\Common Files\Adobe\ARM\1.0

0901 - 08f0 mfevtps.exe 0 0 0 normal C:\Windows\system32

0901 - 0958 SearchIndexer.exe 0 0 0 normal C:\Windows\system32

0901 - 09b8 jusched.exe 1 4 2 normal C:\Program Files\Common Files\Java\Java Update

0901 - 0a10 AvastUI.exe 1 271 42 normal C:\Program Files\AVAST Software\Avast

0901 - 0a40 mfefire.exe 0 0 0 normal C:\Program Files\Common Files\McAfee\SystemCore

0901 - 0a4c CCleaner.exe 1 4 3 normal C:\Program Files\CCleaner

0901 - 0a9c wmpnscfg.exe 1 14 11 normal C:\Program Files\Windows Media Player

0901 - 0aa4 ASCTray.exe 1 83 41 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0c4c CCleaner.exe 1 4 3 normal C:\Program Files\CCleaner

0901 - 0d88 wmpnetwk.exe 0 0 0 normal C:\Program Files\Windows Media Player

0901 - 0de0 consent.exe 1 45 4 high C:\Windows\system32

0901 - 0e2c consent.exe 1 45 4 high C:\Windows\system32

0901 - 05cc MSASCui.exe 1 188 115 normal C:\Program Files\Windows Defender

0901 - 0278 ASC.exe 1 2188 381 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0550 mbamservice.exe 0 0 0 normal C:\Program Files\Malwarebytes' Anti-Malware

0901 - 0760 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 16f0 UI0Detect.exe 0 0 0 normal C:\Windows\system32

0901 - 0c90 wmiprvse.exe 0 0 0 normal C:\Windows\system32\wbem

0901 - 0240 ToolBox.exe 1 456 117 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0d74 Sus10_SysExplorer.exe 1 90 44 normal C:\Program Files\IObit\Advanced SystemCare 5

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10 - Service

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1001 - Adobe Acrobat Update Service - ["C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe"]

1001 - Advanced SystemCare Service 5 - [C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe]

1001 - Application Information - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Audio Endpoint Builder - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Audio - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - avast! Antivirus - ["C:\Program Files\AVAST Software\Avast\AvastSvc.exe"]

1001 - Base Filtering Engine - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Background Intelligent Transfer Service - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Computer Browser - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Cryptographic Services - [C:\Windows\system32\svchost.exe -k NetworkService]

1001 - DHCP Client - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - DNS Client - [C:\Windows\system32\svchost.exe -k NetworkService]

1001 - Extensible Authentication Protocol - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Windows Event Log - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - COM+ Event System - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Human Interface Device Access - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - CNG Key Isolation - [C:\Windows\system32\lsass.exe]

1001 - Server - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Workstation - [C:\Windows\System32\svchost.exe -k LocalService]

1001 - TCP/IP NetBIOS Helper - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - MBAMService - ["C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe"]

1001 - McAfee Firewall Core Service - ["C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe"]

1001 - Multimedia Class Scheduler - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Firewall - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Network Connections - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Network List Service - [C:\Windows\System32\svchost.exe -k LocalService]

1001 - Network Location Awareness - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - Network Store Interface Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Peer Networking Identity Manager - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Program Compatibility Assistant Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Plug and Play - [C:\Windows\system32\svchost.exe -k DcomLaunch]

1001 - Peer Name Resolution Protocol - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - User Profile Service - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Remote Access Connection Manager - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Security Accounts Manager - [C:\Windows\system32\lsass.exe]

1001 - Secondary Logon - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - System Event Notification Service - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Software Licensing - [C:\Windows\system32\SLsvc.exe]

1001 - Print Spooler - [C:\Windows\System32\spoolsv.exe]

1001 - SSDP Discovery - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Secure Socket Tunneling Protocol Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Windows Image Acquisition (WIA) - [C:\Windows\system32\svchost.exe -k imgsvc]

1001 - Superfetch - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Tablet PC Input Service - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Telephony - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - Terminal Services - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - Interactive Services Detection - [C:\Windows\system32\UI0Detect.exe]

1001 - UPnP Device Host - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Desktop Window Manager Session Manager - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Defender - [C:\Windows\System32\svchost.exe -k secsvcs]

1001 - WinHTTP Web Proxy Auto-Discovery Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Windows Management Instrumentation - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - WLAN AutoConfig - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Media Player Network Sharing Service - ["C:\Program Files\Windows Media Player\wmpnetwk.exe"]

1001 - Security Center - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Windows Search - [C:\Windows\system32\SearchIndexer.exe /Embedding]

1001 - Windows Update - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Driver Foundation - User-mode Driver Framework - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

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11 - Windows Express

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1101 - System Score : 3.5

1102 - Memory Score : 4.9

1103 - CPU Score : 4.3

1104 - Graphics Score : 3.5

1105 - Gaming Score : 3.5

1106 - Disk Score : 5.2

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12 - Event Log

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1201 - Time : 2/2/2012 3:42:55 PM

1202 - Source : VSS

1203 - Description : Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {fe9f29a3-69bd-465c-be55-a2f48268015d}

1201 - Time : 2/2/2012 2:51:51 PM

1202 - Source : Perflib

1203 - Description : The Collect Procedure for the "EmdCache" service in DLL "C:\Windows\system32\emdmgmt.dll" generated an exception or returned an invalid status. The performance data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the exception code or status code.

1201 - Time : 2/2/2012 11:23:08 AM

1202 - Source : Microsoft-Windows-CAPI2

1203 - Description : Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid. .

1201 - Time : 2/2/2012 11:09:22 AM

1202 - Source : Microsoft-Windows-CAPI2

1203 - Description : Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid. .

1201 - Time : 2/2/2012 11:08:48 AM

1202 - Source : WinMgmt

1203 - Description : Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

1201 - Time : 2/2/2012 11:07:57 AM

1202 - Source : McLogEvent

1203 - Description : The McShield scanning service cannot find any configuration in the registry

1201 - Time : 2/2/2012 1:09:17 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\USERS\MISTY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\F_000027> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 2/2/2012 1:09:17 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\USERS\MISTY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\F_000026> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 2/2/2012 1:09:17 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\USERS\MISTY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\F_000025> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 2/2/2012 1:09:17 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\USERS\MISTY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\F_000024> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 2/2/2012 3:15:31 PM

1202 - Source : Dhcp

1203 - Description : The IP address lease 192.168.1.68 for the Network Card with network address 0024D291BEB2 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message).

1201 - Time : 2/2/2012 3:14:33 PM

1202 - Source : Dhcp

1203 - Description : The IP address lease 10.0.0.3 for the Network Card with network address 0024D291BEB2 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

1201 - Time : 2/2/2012 2:54:42 PM

1202 - Source : bowser

1203 - Description : The master browser has received a server announcement from the computer LUIS-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{A783C117-B931-4E24-AFA7-31F125536B. The master browser is stopping or an election is being forced.

1201 - Time : 2/2/2012 2:45:42 PM

1202 - Source : Dhcp

1203 - Description : The IP address lease 192.168.1.68 for the Network Card with network address 0024D291BEB2 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message).

1201 - Time : 2/2/2012 11:36:46 AM

1202 - Source : Dhcp

1203 - Description : The IP address lease 10.0.0.3 for the Network Card with network address 0024D291BEB2 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

1201 - Time : 2/2/2012 11:22:17 AM

1202 - Source : Dhcp

1203 - Description : The IP address lease 192.168.1.68 for the Network Card with network address 0024D291BEB2 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message).

1201 - Time : 2/2/2012 11:13:51 AM

1202 - Source : ipnathlp

1203 - Description : The ICS_IPV6 failed to configure IPv6 stack.

1201 - Time : 2/2/2012 11:13:51 AM

1202 - Source : ipnathlp

1203 - Description : The ICS_IPV6 failed to configure IPv6 stack.

1201 - Time : 2/2/2012 11:08:58 AM

1202 - Source : Service Control Manager

1203 - Description : The McShield service terminated with service-specific error 5046 (0x13B6).

1201 - Time : 2/2/2012 11:08:49 AM

1202 - Source : Service Control Manager

1203 - Description : The HP CUE DeviceDiscovery Service service terminated with the following error: The specified module could not be found.

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End of file - 27796 Bytes

Melvin_Deal · February 3, 2012

Hi Dawn Marshall. (77)

You are running two anti virus programs... you must get rid of one (uninstall one)... you must choose.

1001 - McAfee Firewall Core Service - ["C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe"]

1001 - avast! Antivirus - ["C:\Program Files\AVAST Software\Avast\AvastSvc.exe"]

Sincerely,

-Mel'

Live long and prosper!

dawnmarshall77 · February 4, 2012

another system explore scan

Thank you for your feedback. I'm not sure how to uninstall Mcafee. I tried to and my whole system stopped working properly. I may have tried to uninstall the wrong thing. I can't find any Mcafee in my control panel to uninstall. I did do another scan of my computer and this is what it now says. please help me fix this problem. Thanks again. Advanced SystemCare Diagnose Report v1.0

Date: 2012/02/04 11:42:28

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01 - Operating System

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0101 - Operating System : Windows Vista™ Home Basic (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.111025-0338)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : InsydeH2O Version 1.90

0104 - Processor : Genuine Intel® CPU 585 @ 2.16GHz, ~2.2GHz

0105 - Memory : 1916MB RAM

0107 - Page File : 1044MB used, 3031MB available