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  • AMC Security Pro

    I bought a new licence for AMC Pro. I uninstalled the previous version and try to reinstall AMC Pro.
    I've been asked to buy a new code. The same day, same device.
    Tried to contact support online, but I couldn't, because "License code is incorrect".
    This is a real robbery. Every year I bought products from Iobit.
    I'll never buy from this company. It's not about 10$ it's about I've been robbed.

    I'm sorry that I knew this company

  • #2
    Hi Romtehnochim, welcome to IObit Forum!

    Before you decide, please contact Cicely by sending a PM (Private Message) or send an e-mail to the attention of Cicely at support@iobit.com .
    I am sure that she is going to find a solution ASAP.

    Have you tried installing the new version on top of the previous one?

    Cheers.
    enoskype

    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

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    • #3
      how long does it take for the antivirus scan to run??? I am stuck in the initializing scan mode for over 15 minutes now..??? using version 5.6.1

      Comment


      • #4
        Hi rrogersfl, welcome to IObit Forum!

        It depends to the size of the storage capacity of the mobile and the # of the installed apps with their data sizes.

        Please try to update the antivirus database and try again giving some more time.

        Cheers.

        enoskype

        - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

        Comment


        • #5
          Hi Romtehnochim,

          May I verify, when you bought the new license, is there any license code provided to you upon the purchase?

          And also please perform a clean installation of the product and make sure there are any leftovers.

          Please use this link also for your concern: http://www.iobit.com/en/lostcode.php

          rrogersfl It depends on the file size of the mobile. And also please make sure there are no running applications upon scan.

          Cheers!

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