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  • #16
    Originally posted by Jocubed View Post
    Hi There, I really love using most Iobit tools. unfortunately the latest versions of Uninstaller seems to have changed. Has Iobit Uninstaller gotten rid of the Cleanup Residual Tool? I cannot find it in the latest version. I really liked that tool too.
    Hi,

    Cleanup Residual tool is longer existed in version 9. We added a new feature Software Health, which can help you further completely remove the leftovers left by other uninstallers.

    Thanks,

    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

    Comment


    • #17
      Hi. This seemed like the generic place for uninstaller feedback. If I misunderstand this thread intent, I will gladly move my post to a more appropriate place. I have the following feedback:

      I installed iobit uninstaller and have used it sparingly and successfully to remove remnants of uninstalled software. So far it seems to have performed well.

      However, I recently ran a fixmestick scan and was warned of malicious/malware code in the uninstaller folder. I know sometimes different companies detect powerful but not malicious code in competitor software and flag it incorrectly. I have included the fixmestick log so you can see what was flagged. Perhaps you could discuss the nature of your code with the fixmestick guys and arrange for them to "not" flag your software as malicious. It seems only uninstaller items are being flagged.

      I would have attached a pdf file of the report but it exceeded the 19k limit by 4k. So instead I clipped and embedded the report. Thank you for your time in considering this concern.


      Threat Report:
      # Filename File size Last modified Threats
      1 disk3/Program Files/IObit/IObit
      Uninstaller/IUService.exe (SHA256:
      74816411153f7db9195d6668adf78a347f
      7766fefda23b9f347a7c22392d7352)
      153.27 KB 08/23/2019,
      10:20:28 pm
      Sophos - App/IObitUn-A
      2 disk3/Program Files/IObit/IObit
      Uninstaller/AutoUpdate.exe (SHA256:
      2da1cf416c562e8e259a70bfdc1c976ae2
      e46e401e22e76d3cdf2271fefa6f63)
      1.76 MB 11/21/2019,
      08:33:20 pm
      Sophos - App/IObitUn-A
      3 disk3/Program Files/IObit/IObit
      Uninstaller/DSPut.exe (SHA256:
      d5feca5677edbc7d4ad6f3694f09202400
      04e514b459a6d05912740c487e0b3b)
      440.77 KB 10/11/2019,
      06:51:06 pm
      Sophos - App/IObitUn-A
      4 disk3/Program Files/IObit/IObit
      Uninstaller/IObitUninstaler.exe (SHA256:
      cbecf6d9699b11f71ee5dbb374a251ef58
      a1698040fe1cbcfcc28b7079b19d4e)
      5.68 MB 12/18/2019,
      08:37:50 pm
      Sophos - App/IObitUn-A
      5 disk3/Program Files/IObit/IObit
      Uninstaller/Backup/IObitUninstaler.exe
      (SHA256:
      cbecf6d9699b11f71ee5dbb374a251ef58
      a1698040fe1cbcfcc28b7079b19d4e)
      5.68 MB 12/18/2019,
      08:37:50 pm
      Sophos - App/IObitUn-A
      6 disk3/Program Files/IObit/IObit
      Uninstaller/IUProtip.exe (SHA256:
      0cc6765cf6c2711c27b769d1999b527e0
      918.77 KB 07/30/2019,
      11:05:58 pm
      Sophos - App/IObitUn-A
      Scan Report
      Scan Summary:
      Computer Name: VAIO
      Scan Type: Full Scan
      Scan Time: 04/06/2020, 02:30 am
      Duration: 07:44:39
      Client Version: 20.3.0.0
      LiveOs Version: 19.1.0.0
      Total Files Scanned: 234220
      Infected Files: 13
      Engine Definition Versions:
      Avira: 4.12.3.135, DB Version: 8.16.41.206 (Last Updated: N/A)
      McAfee: 5900, DB Version: 9582 (Last Updated: 2020-04-05T07:23)
      Sophos: 3.77, DB Version: 5.73:3/3/2020 (Last Updated: 2020-04-06T01:43)
      0cc6765cf6c2711c27b769d1999b527e0
      0494801368668c7b67ed2157263a5a7)
      7 disk3/Program Files/IObit/IObit
      Uninstaller/forcedelctl.dll (SHA256:
      0bcc6f84cb2a6a19830be0d66d53b95b0
      0db6213a7140f7db1134671ca816cfd)
      515.27 KB 07/30/2019,
      11:06:02 pm
      Sophos - App/IObitUn-A
      8 disk1/UserData/PeterDownloads/Comput
      ers/software/IOBit DriverBooster
      etc/IOBit/smart-defrag-setupv5.exe
      (SHA256:
      fe42b97acb97c55eb68d744ef9f089b61a
      d6eefea1ce6767d117aaae33bab1f5)
      12.71 MB 01/24/2020,
      10:47:10 am
      Sophos - App/IObitUn-A
      9 disk3/Program Files/IObit/IObit
      Uninstaller/Backup/AutoUpdate.exe
      (SHA256:
      2da1cf416c562e8e259a70bfdc1c976ae2
      e46e401e22e76d3cdf2271fefa6f63)
      1.76 MB 11/21/2019,
      08:33:20 pm
      Sophos - App/IObitUn-A
      10 disk3/Program Files/IObit/IObit
      Uninstaller/rgfpctl.dll (SHA256:
      453dd4091d0dfa99caeec2823bac3c4cc
      d7f31b8e77c4d694967d4d268c290c6)
      529.27 KB 01/24/2020,
      10:47:12 am
      Sophos - App/IObitUn-A
      11 disk3/Program Files/IObit/IObit
      Uninstaller/BigUpgrade_IU.exe (SHA256:
      c45d59800446759f0cde1141edfd6f94b0
      b2c9c6ab8ae024f62d7031a07e3c3c)
      3.99 MB 02/13/2020,
      07:48:31 pm
      Sophos - App/IObitUn-A
      12 disk3/Program Files/IObit/IObit
      Uninstaller/iush.exe (SHA256:
      d71a7526b9626abf562e8491a59a15acf
      0a87c886468833d252393b914f305b6)
      4.01 MB 12/18/2019,
      08:37:00 pm
      Sophos - App/IObitUn-A
      13 disk3/Program Files/IObit/IObit
      Uninstaller/SpecUTool.exe (SHA256:
      d2e567d27c30c2ee6288270872ea6663
      bf4552eb12f16a65ed064489eec45711)
      1.09 MB 01/24/2020,
      10:47:05 am
      Sophos - App/IObitUn-A

      Comment


      • #18
        Originally posted by BRIMSTONE View Post
        Hi. This seemed like the generic place for uninstaller feedback. If I misunderstand this thread intent, I will gladly move my post to a more appropriate place. I have the following feedback:

        I installed iobit uninstaller and have used it sparingly and successfully to remove remnants of uninstalled software. So far it seems to have performed well.

        However, I recently ran a fixmestick scan and was warned of malicious/malware code in the uninstaller folder. I know sometimes different companies detect powerful but not malicious code in competitor software and flag it incorrectly. I have included the fixmestick log so you can see what was flagged. Perhaps you could discuss the nature of your code with the fixmestick guys and arrange for them to "not" flag your software as malicious. It seems only uninstaller items are being flagged.

        I would have attached a pdf file of the report but it exceeded the 19k limit by 4k. So instead I clipped and embedded the report. Thank you for your time in considering this concern.

        Hi,

        This is a false positive and we will further contact fixmestick to remove the false detection.

        Thanks,

        IObit Support Team --
        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

        Comment


        • #19
          @BRIMSTONE

          Hello,

          We have contacted Fixmestick and Sophos but we are informed that they will not remove the PUA detection for IObit Uninstaller.

          Our program is absolutely clean. Please add our program to the exception of Fixmestick and Sophos.

          Thank you for your understanding.

          IObit Support Team --
          If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

          Comment


          • #20
            • Pros. Full compatibility with 64-bit Windows. Uninstalls browser toolbars and plug-ins. Community-based reviews. ...
            • Cons. Lacks PC clean-up tools. Poor toolbar and plug-in descriptions.
            • Bottom Line. The excellent IObit Uninstaller 3 is the application you need to remove stubborn programs and toolbars from your Windows PC.

            Comment

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