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Advanced System Care blocked by Trend Micro Antivirus


rm1

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When I run Advanced System Care on my computer it is blocked by the Trend Micro Titanium for Dell antivirus program . I have put the program and the folder in the exceptions list in the setting of the antivirus program but it does not make any difference. I still get a message saying that Trend Micro has successfully blocked a suspicious program. Can any one help please!

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Hi rm1,

 

Please provide the following information so that we can test it.

 

-The specified version of your Trend Micro Antivirus;

-Take a screen shot of the message you got so that we can see whether it's Advanced SystemCare was blocked.

 

BTW, is your Advanced SystemCare the latest 5.4 version?

 

Your help is much appreciated.

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