QV06.com

[h20sdavid]

Hi,

 

I have cleaned my computer iobit malware and virus cleared temp files etc and have found that QV06 is still on my computer.

If anyone can help it would be very helpful. Both programs have up to date down loads. I ran check up results are

Results of screen317's Security Check version 0.99.73

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 10

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Advanced SystemCare Ultimate

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Java 7 Update 25

Adobe Flash Player 11.8.800.168

Google Chrome 29.0.1547.62

Google Chrome 29.0.1547.66

````````Process Check: objlist.exe by Laurent````````

IObit IObit Malware Fighter IMFsrv.exe

IObit IObit Malware Fighter IMF.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

 

Any help would be great after scans with IOBIT virus and malware it is still there

I checked Iobit uninstall programs and no programs that are unusual.

Checked program and features on program nothing unusual

Looked through my files and nothing unusual

Checked settings and reset on Google nothing different.

 

This all started when i tried to open brainhost.com which i use. It will not open on this computer but on my smart ph it works well. I communicated with them and my provider and they found no problems my ip is not blocked

 

Thankyou

[h20sdavid]

Further info

 

any other website i try etc seem to work ok:-D

[Scannan]

Hi h20sdavid

 

Have a look at this link which deals with your problem.

[Superdave]

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

*************************************************************

Please download AdwCleaner by Xplode onto your Desktop.

• Please close all open programs and internet browsers.
  
• Double click on adwcleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with OK
  
• Your computer will be rebooted automatically. A text file will open after the restart.
  
• Please post the content of that logfile in your reply.
  
• You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

*********************************************

 

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

*************************************************

Please download Junkware Removal Tool to your desktop.

 

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

 

•Shut down your protection software now to avoid potential conflicts.

 

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

 

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

 

•The tool will open and start scanning your system.

 

•Please be patient as this can take a while to complete depending on your system's specifications.

 

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

 

•Copy and Paste the JRT.txt log into your next message.

[h20sdavid]

Thankyou

 

I have now removed the problem and all works well.

 

Thank you so much

 

David

[Superdave]

You won't know for sure until you run the scans.

[h20sdavid]

Interesting problems with

 

Hi,

Just ran a different problem and came up with a huge list of infections

mix.dj

snap.do

ad.yeildmaster.com

adware.deal spy

adware.lucky leap

Atlas DMT

doubleclick.com

pup.flv player

pup optimizer pro

pup.speed dial

pup.zonesalarm tool bar

serving-sys

 

I thought this malware program was supposed to keep everything clean?

I have the latest and it didnt clean any of the above

[Superdave]

If you want your computer to be cleaned, please run the scans I've provided.