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Windows 8 crashes badly after update!!


funchrist

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Dear IOBIT,

 

I use Start menu8. I loved it until i accepted an update (from your site). Since my computer act like a virus. I got message as " windows run low in memory" as soon as my PC is booted. Windows is lagging and unusable!

First I though it was a virus. After Antispyware and Norton check , nothing!

My computer couldnt allow me even to click on my folder. Background picture dissapear! BEFORE UPDATE IT WAS ALL FINE.

 

I desinstalled it : fine. reinstaled it. : trouble.

 

Do you have the old version available?

 

I had to download another app from your competitor which work fine.

I hope you will fix it so I can use it again. until then, I am not going to use it anymore.

 

My pc: Samsung Ultrabook i5 Intel, 4g Ram, 100Gb SSD, Top spec. Windows 8.1

 

PLEASE HELP!!! :cry:

 

PS: anyone have the same problem???

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8 or 8.1

 

Hi funchrist,

>>> as your running 8.1 <<<<,

it is possible that Start Menu 8 and 8.1 are slightly incompatible,

the major point of SM8 was to restore the old style ORB button which has now been reintroduced in 8.1 (by the windows flag logo).

 

NB

W8.1 is NOT an update, and as such does not show in windows update or as a service pack as such

IT is a complete operating system and can only be downloaded from the windows store.

 

Iobits programmers will have to look into this.

 

As for your low memory i have been looking into this for a work collegue.

If your running IE10 or 11 windows have changed the way they store temporary data it is now held in a seperate folder and from what i can gather it is extremely difficult to delete the data unless you know about it i would suggest you run Toolbox disk explorer within ASC6/7 or ASCU top 100 files to find it and then clear it.

I do not believe it is a virus just an unannounced windows change.

 

Roy

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Dear IOBIT,

 

I use Start menu8. I loved it until i accepted an update (from your site). Since my computer act like a virus. I got message as " windows run low in memory" as soon as my PC is booted. Windows is lagging and unusable!

First I though it was a virus. After Antispyware and Norton check , nothing!

My computer couldnt allow me even to click on my folder. Background picture dissapear! BEFORE UPDATE IT WAS ALL FINE.

 

I desinstalled it : fine. reinstaled it. : trouble.

 

Do you have the old version available?

 

I had to download another app from your competitor which work fine.

I hope you will fix it so I can use it again. until then, I am not going to use it anymore.

 

My pc: Samsung Ultrabook i5 Intel, 4g Ram, 100Gb SSD, Top spec. Windows 8.1

 

PLEASE HELP!!! :cry:

 

PS: anyone have the same problem???

 

Hi funchrist,

 

Our specialists are working on the issue.

 

Please open your task manager>>click Progress tab>>find StartMenu8.exe and take a screen shot so that we can see the memory Start Menu 8 takes up.

 

Thank you.

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Dear IOBIT,

 

I use Start menu8. I loved it until i accepted an update (from your site). Since my computer act like a virus. I got message as " windows run low in memory" as soon as my PC is booted. Windows is lagging and unusable!

First I though it was a virus. After Antispyware and Norton check , nothing!

My computer couldnt allow me even to click on my folder. Background picture dissapear! BEFORE UPDATE IT WAS ALL FINE.

 

I desinstalled it : fine. reinstaled it. : trouble.

 

Do you have the old version available?

 

I had to download another app from your competitor which work fine.

I hope you will fix it so I can use it again. until then, I am not going to use it anymore.

 

My pc: Samsung Ultrabook i5 Intel, 4g Ram, 100Gb SSD, Top spec. Windows 8.1

 

PLEASE HELP!!! :cry:

 

PS: anyone have the same problem???

Im having same issue, windows 8.1 main start screen lags like hell.

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Mouse curser still lagging

 

Well ive installed the latest one again, to find that after rebooting the mouse curser still lags on the main start screen of windows 8.1, also my ram usage goes from my average of 14% to 18% usage, after I exit startmenu8 it will drop back to 14/15%. Very bad.

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