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jarmain84

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Hello,

 

I'm having trouble getting Advanced Systemcare 7.1.0.387 which I think is the new version to clean firefox, chrome and internet explorer. Every time I use the privacy feature is doesn't clean my web browsers. I even downgraded to Advanced Systemcare 6.4 but I felt like by downgrading ASC would miss something. I was hoping someone could help me.

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Hi jarmain

Please let us take a look at your main.ini file - usual location:

C:\Documents and Settings\Username\Application Data\IObit\Advanced SystemCare V7 -main.ini (copy it's content and paste it here)

In order for us to see your settings

Cheers

solbjerg

 

 

Hello,

 

I'm having trouble getting Advanced Systemcare 7.1.0.387 which I think is the new version to clean firefox, chrome and internet explorer. Every time I use the privacy feature is doesn't clean my web browsers. I even downgraded to Advanced Systemcare 6.4 but I felt like by downgrading ASC would miss something. I was hoping someone could help me.

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I found it. Is this it?

 

 

[Main]

Language=English

InstallDateTime=12/19/2013 11:29:51

HaveShowW=0

Skin=classic

EnablePM=0

SysOptType=1

MinToTray=1

Startup=0

SkipUAC=1

ScannedOnce=1

LastScan=12/17/2013 10:13

AutoRepair=0

LastSelectModules=0

LastVersion=7.1.0.387

EnableMalwareCleaner=1

Transparency=8

PCHealthIcon=0

ShowPCHealthIcon=1

SetNotification=0

 

[installInfo]

Flag=0

 

[ActiveBoost]

Enable=1

 

[Auto Care]

Enable=0

IdleCare=0

MalwareScan=1

RegistryScan=1

ShortcutScan=1

PrivacyScan=1

JunkScan=1

 

[Auto Update]

Enable=1

 

[Auto Sweep]

Privacy_JunkFiles_Tip_Time=12/05/2013 11:33:12

Enable=0

 

[onlineusers]

new_guid=9e9be7de34c0f62ad48292a978f89854

new_submonth=12

 

[RegOption]

RActivate=1

 

[AutoCare]

TipTime=41613.4817479282

 

[TipParam]

IconType=ICON_SEC_ABC

ParamStr=

 

[Merger]

Count=4

ErrorCount=0

 

[OnlineLookup]

LastUptDT=41627.4797501736

 

[Malware Scan]

UseDeepMalwareScan=1

 

[Disk Defrag]

Optimization=1

 

[browserProtection]

Enabled=1

 

[ContextMenu]

File Undelete=1

File Shredder=1

Fix Shortcut=1

Sweep Privacy=1

System Control=1

System Information=1

Repair Disk=1

Clean Disk=1

Defrag Disk=1

Space Analysis=1

Open File Location=1

 

[MonitorPosition]

Left=1259

Top=2

 

[Report]

Malwares Removed=3

Registry Fixed=178

Privacy Erased=1727

Junk Files Cleaned=445454328

InternetBoost=37

Shortcuts Fixed=1

 

[Deep RegistryOpt]

LastTime=12/05/2013 11:42:34

 

[FixDateTime]

LastFix=41625.4263183449

 

[updateOption]

IsShowText=0

 

[RegistryOpt]

Deep Scan=1

 

[installTask]

task=3

 

[Privacy Sweep]

Secure Deletion=0

RemoveDay=7

0_IE - Typed URLs=1

0_IE - Cookies=0

0_IE - History=1

0_IE - Index Data File=0

0_IE - Auto Fill Form=0

0_IE - Auto Fill Password=0

0_IE - Last Download Location=1

1_FF - Internet Cache=1

1_FF - History=1

1_FF - Download History=1

1_FF - Cookies=0

1_FF - Saved Form Information=0

1_FF - Saved Passwords=0

1_FF - Session=1

1_FF - Compact Databases=0

2_GC - Internet Cache=1

2_GC - History=1

2_GC - Download History=1

2_GC - Cookies=0

2_GC - Saved Form Information=0

2_GC - Saved Passwords=0

2_GC - Session=1

2_GC - Compact Databases=0

6_Adobe Reader 8.0=1

6_Adobe Acrobat 8.0=1

6_Office 2007=1

6_Foxit Reader 6.0=1

6_MS Office Picture Manager=1

8_Windows Media Player=1

8_Adobe Flash Player=0

8_Microsoft Silverlight=0

8_VLC Media Player=1

8_Windows Media Center=1

8_Gom Player=0

5_MS Management Console=1

5_MS Paint=1

5_Game Explorer=1

5_Windows Defender=1

5_RecentDocument=1

5_StartMenuRunHistory=1

5_Zune=1

7_eMule (Search History)=1

7_eMule (File Hashes)=1

7_Sun Java=1

7_Internet Download Manager=1

7_BitTorrent=1

7_uTorrent=1

9_WinRAR=1

9_Malwarebytes Anti Malware=0

9_Avast! Antivirus=1

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  • 2 weeks later...

I think I'm just donna downgrade back to ASC 6. Version 7 just doesn't seem to be working for me. Here is a new one.

 

[browserProtection]

installPath=C:\Program Files\IObit\Surfing Protection

Enabled=1

[sP]

ShowAD=0

URL=//test.iobit.com/plug/data/js/data.js

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Hi jarmain84,

 

Sorry for my late reply.

 

Please describe the issue " I use the privacy feature is doesn't clean my web browsers." more clearly with related screenshots.

 

What was not cleaned? Have you checked the settings to ensure that you have ticked the related items that you want to clean?

 

By the way, please check and make sure to update to the latest ASC v7.1 from http://www.iobit.com/downloadcenter.php?product=advanced-systemcare

 

If you ticked the related items in the latest version, but it still can not clean your browsers, please download the tool from https://www.dropbox.com/s/yiep36dtt63k1qn/InfoHelperV7.exe

 

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.

 

Looking forward to hearing from you.

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Hi Cicely,

 

It’s okay. It was the holiday season and I understand that things slow down during that time. I meant that ASC 7 didn’t clean my internet history.Everytime I tried to clean it with ASC 7, I would go back and check my web browsers Internet Explorer, Firefox and Chrome and the history would still be there. That was the only issue I had with it. Here is the zip file you asked for as well.

Thank you for getting back to me.

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  • 2 weeks later...

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