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Leighton

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Now that I think about it, I have not seen a "Notification" from ASC 10 Pro since Windows 10 updated itself to "Creators Update". Is there a known problem there? The only notification I have enabled is the boot time, but I have not seen it since the upgrade.

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?Cicely,

 

Here’s what’s happening. I have my PC set to make use of Windows “Fast Startup” (See footnote). When you use it, it writes a “hiberfile” to allow a faster startup. If I do a normal shutdown, it writes the hiberfile.

 

If an application forces a “Restart” or if I do a “Restart”, the hiberfile is not written.

 

When the system starts after a normal shutdown, the notification telling me how long it took to boot is not displayed.

 

When the system starts after a “Restart”, the notification telling me how long it took to boot is displayed.

 

I tested this repeatedly, and the behavior I described is consistent.

 

Footnote:

http://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169

 

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?Cicely,

 

Here’s what’s happening. I have my PC set to make use of Windows “Fast Startup” (See footnote). When you use it, it writes a “hiberfile” to allow a faster startup. If I do a normal shutdown, it writes the hiberfile.

 

If an application forces a “Restart” or if I do a “Restart”, the hiberfile is not written.

 

When the system starts after a normal shutdown, the notification telling me how long it took to boot is not displayed.

 

When the system starts after a “Restart”, the notification telling me how long it took to boot is displayed.

 

I tested this repeatedly, and the behavior I described is consistent.

 

Footnote:

http://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169

 

 

Hi Leighton,

 

We have forwarded your feedback to our product team for further check. We will keep you updated.

 

Thanks.

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Cicely,

 

Either your product team fixed the problem in the latest release "Advanced SystemCare 10.4.0.760" or fate has been kind. It is now working again.

 

Thanks,

Leighton

 

 

Hi Leighton,

 

:-):-) So miraculous that the issue has been fixed by itself. Let 's see if there's any problem.

 

Please send us the requested file when the issue reappears.

 

Download the tool from: http://testdemo.iobit.com/InfoHelper.exe.

 

Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us so that we can get the detailed information to look into.

 

Thanks.

 

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