Clean Unplugged Device Data Tool IS Deleting HP Officejet Pro 8600 Plus Printer/Fax

[hrussd]

I am losing my HP Officejet Pro 8600+ printer and fax. I have isolated the cause to the Clean Unplugged Device Data Tool in Driver Booster. Every time I use this tool, the 8600 fax disappears from my Control Panel list of printers. This printer/fax is connected to my LAN. The problem occurs on all 3 of the PCs connected to my LAN. Other than not using this tool in Driver Booster, how can I avoid the damage to my installed printers?

db_info_20210730_i.zip

[Cicely]

Hi there,

It seem that we have received your feedback in our ticket. We are dealing with this issue. We hope this can be figured out soon.