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Malware/virus? problems [SOLVED]


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Try 2

 

Help please after typeing my text and reports, when I post it disappears, is it too big??

 

Did you get a pop-up message ?

 

Try sending your question in one post then sending your Report in another post.

 

All the best, woz of oz

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malware problem

 

Hello oz and all

having problems with 4 malware problems after scan and removal they re-appear guessing it's a program in start-up reinstalling them?

 

reports to follow (I hope) in next post

 

Many thanks for your assistance in advance.

 

All the very best

 

Stephen

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malware problem

 

hello oz

I have received this message, hav'nt a clue what to do...help please.

 

1.You have included 15 images in your message. You are limited to using 4 images so please go back and correct the problem and then continue again.

 

Images include use of smilies, the vB code tag and HTML <img> tags. The use of these is all subject to them being enabled by the administrator.

 

thanks

 

Stephen

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Smilies

 

hello oz

I have received this message, hav'nt a clue what to do...help please.

 

1.You have included 15 images in your message. You are limited to using 4 images so please go back and correct the problem and then continue again.

 

Images include use of smilies, the vB code tag and HTML <img> tags. The use of these is all subject to them being enabled by the administrator.

 

thanks

 

Stephen

 

Options:

 

• In the Reply to Thread page, under the text box there is a section called Additional Options Tick the box Disable smilies in text [noparse];-)[/noparse]

 

• If you have 4 different Reports you can send them in 4 different posts, this would probably be easier to read anyway. You should still Disable Smilies.

(By the way, these smilies are probably caused by [noparse]8)[/noparse] which is a smilie code for 8) )

 

• Send the Reports as an attachment, see Usage of IObit Products - Screenshots and Attachments in the Forum

 

If the TXT file is more than the 19.5 kb limit then put it in a ZIP (488.3 kb limit) and attach it.

 

All the best, woz of oz

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

 

DDS (Ver_10-03-17.01)

 

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 24/04/2006 19:53:33

System Uptime: 24/03/2010 03:30:52 (1 hours ago)

 

Motherboard: Dell Inc. | | 0RJ272

Processor: Intel® Pentium® M processor 1.80GHz | Microprocessor | 1419/133mhz

 

==== Disk Partitions =========================

 

C: is FIXED (NTFS) - 34 GiB total, 7.311 GiB free.

D: is CDROM ()

 

==== Disabled Device Manager Items =============

 

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Intel® PRO/Wireless 2200BG Network Connection

Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27228086&REV_05\4&2FA23535&0&18F0

Manufacturer: Intel® Corporation

Name: Intel® PRO/Wireless 2200BG Network Connection

PNP Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27228086&REV_05\4&2FA23535&0&18F0

Service: w29n51

 

==== System Restore Points ===================

 

RP639: 22/02/2010 02:30:00 - System Checkpoint

RP640: 23/02/2010 04:01:14 - System Checkpoint

RP641: 24/02/2010 05:00:14 - System Checkpoint

RP642: 25/02/2010 03:00:19 - Software Distribution Service 3.0

RP643: 26/02/2010 05:24:06 - System Checkpoint

RP644: 26/02/2010 09:53:03 - Software Distribution Service 3.0

RP645: 27/02/2010 11:32:10 - System Checkpoint

RP646: 28/02/2010 17:07:26 - System Checkpoint

RP647: 01/03/2010 17:59:29 - System Checkpoint

RP648: 02/03/2010 07:51:43 - Spyware Doctor: Cleaning Threats

RP649: 03/03/2010 08:03:38 - System Checkpoint

RP650: 04/03/2010 09:03:40 - System Checkpoint

RP651: 05/03/2010 09:05:45 - System Checkpoint

RP652: 06/03/2010 10:09:37 - System Checkpoint

RP653: 07/03/2010 10:10:25 - System Checkpoint

RP654: 08/03/2010 10:11:26 - System Checkpoint

RP655: 09/03/2010 10:11:50 - System Checkpoint

RP656: 10/03/2010 10:36:40 - System Checkpoint

RP657: 11/03/2010 02:26:14 - Spyware Doctor: Cleaning Threats

RP658: 11/03/2010 08:48:28 - Software Distribution Service 3.0

RP659: 12/03/2010 02:26:44 - Spyware Doctor: Cleaning Threats

RP660: 13/03/2010 02:30:26 - System Checkpoint

RP661: 14/03/2010 02:49:11 - System Checkpoint

RP662: 15/03/2010 03:29:23 - System Checkpoint

RP663: 16/03/2010 04:19:34 - System Checkpoint

RP664: 17/03/2010 04:20:35 - System Checkpoint

RP665: 18/03/2010 04:21:36 - System Checkpoint

RP666: 19/03/2010 04:22:37 - System Checkpoint

RP667: 20/03/2010 00:23:46 - Spyware Doctor: Cleaning Threats

RP668: 20/03/2010 00:49:37 - Software Distribution Service 3.0

RP669: 20/03/2010 00:56:34 - Software Distribution Service 3.0

RP670: 20/03/2010 03:00:26 - Installed HiJackThis

RP671: 20/03/2010 05:15:33 - Restore Operation

RP672: 20/03/2010 13:57:49 - Software Distribution Service 3.0

RP673: 21/03/2010 14:24:19 - System Checkpoint

RP674: 22/03/2010 03:00:19 - Software Distribution Service 3.0

RP675: 23/03/2010 03:24:17 - System Checkpoint

 

==== Installed Programs ======================

 

AAC Decoder

AC Calculator

ACDSee for PENTAX 2.0

ACDSee for PENTAX 3.0

Acoustica Effects Pack

Adobe Flash Player 10 ActiveX

Adobe Flash Player 9 ActiveX

Adobe Photoshop Elements

Adobe Reader 9.3.1

Adobe Shockwave Player

Adobe SVG Viewer 3.0

Advanced Audio FX Engine

Advanced SystemCare 3

Advanced Video FX Engine

Alexandra Ledermann 4

Apple Software Update

Art Attack

ARTEuro

AutoUpdate

avast! Antivirus

Broadcom Management Programs

CCleaner

Choice Guard

CinepPlayer 30 Update

Complete Fishing Guide

Conexant HDA D110 MDC V.92 Modem

Corel Paint Shop Pro X

Corel Photo Album 6

Creative Live! Cam Center

Creative Live! Cam Doodling

Creative Live! Cam FX Creator

Creative Live! Cam Manager

Creative Live! Cam User's Guide

Creative Live! Cam Video Chat or Video IM Driver (1.03.01.00)

Creative Photo Calendar

Creative Photo Manager

Creative Software AutoUpdate

Creative System Information

Critical Update for Windows Media Player 11 (KB959772)

D-Jix Media

Dell Driver Reset Tool

Dell Support Center (Support Software)

Dell System Restore

DellSupport

Digital Line Detect

DivX Codec

DivX Converter

DivX Player

DivX Plus DirectShow Filters

DivX Version Checker

DivX Web Player

DVD Backup Xpress 2.6.0.0

EPSON CardMonitor

EPSON PhotoQuicker3.5

EPSON PhotoStarter3.1

EPSON Print CD

EPSON PRINT Image Framer Tool2.1

EPSON Printer Software

Eraser

ESPR300 Reference Guide

ESPR300 Software Guide

ESPR300 Standalone Guide

Eusing Free Registry Cleaner

Free CD to MP3 Converter

Garmin City Navigator Europe NT+ v8.02

Garmin MapSource

Garmin WebUpdater

getPlus® for Adobe

Google Earth

Google SketchUp

Google SketchUp 6

Google Toolbar for Internet Explorer

Google Update Helper

Google Updater

Google Video Player

H.264 Decoder

Hide IP NG 1.35

High Definition Audio Driver Package - KB835221

HijackThis 2.0.2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976002-v5)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Insaniquarium Deluxe

Intel® Graphics Media Accelerator Driver for Mobile

Intel® PROSet/Wireless Software

Internal Network Card Power Management

IObit Security 360

ITEDO IsoView 5

J2SE Runtime Environment 5.0 Update 11

J2SE Runtime Environment 5.0 Update 6

Java 2 Runtime Environment, SE v1.4.2_03

Java Auto Updater

Java 6 Update 18

Java 6 Update 2

Java 6 Update 3

Java 6 Update 5

Java 6 Update 7

Java SE Runtime Environment 6 Update 1

Junk Mail filter update

KODAK Camera Connection Software

KODAK Camera Connection Software Help

KODAK Memory Albums

KODAK One Touch to Better Pictures

KODAK Picture Software

KODAK Picture Transfer Software

KODAK Software Updater

Legrand-CCTP

LimeWire PRO 4.18.6

livebox

mCore

MCU

mDrWiFi

mHlpDell

Microcular

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB953297)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2000 Disc 2

Microsoft Office 2000 Small Business

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Works 7.0

mIWA

mIWCA

MKV Splitter

mLogView

mMHouse

Modem Helper

mPfMgr

mPfWiz

mProSafe

mSSO

MSVCRT

MSXML 4.0 SP2 (KB925672)

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

mToolkit

mWlsSafe

mXML

mZConfig

NetWaiting

Orange - Logiciels Internet

Panda NanoScan

Picasa 3

PIF DESIGNER2.1

ProxyWay

QuickSet

QuickTime

RealPlayer

Roxio DLA

Roxio Media Experience

Roxio MyDVD LE

Roxio RecordNow Audio

Roxio RecordNow Copy

Roxio RecordNow Data

ScanToWeb

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB928090)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 7 (KB969897)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978706)

Segoe UI

Sibelius Scorch (ActiveX Only)

Skype web features

Skype™ 4.1

Smart Defrag

Sonic Activation Module

Sonic CinePlayer Decoder Pack

Sonic Update Manager

Spamihilator

Spin It Again

Spybot - Search & Destroy 1.4

Stellarium 0.8.1

SUPERAntiSpyware Free Edition

Tank Wars

Trivial Pursuit Genus Edition Deluxe

Ulead Photo Explorer 7.0 SE

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 8 (KB971930)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

USB Disk Win98 Driver

User Agent String Utility

VC80CRTRedist - 8.0.50727.762

Viewpoint Media Player

Visual C++ CRT 8.0

vReveal

Wanadoo Europe Installer

WebFldrs XP

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Sign-in Assistant

Windows Live Upload Tool

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

WinPatrol 2009

WinRAR archiver

 

==== Event Viewer Messages From Past Week ========

 

24/03/2010 03:27:17, error: Service Control Manager [7034] - The SupportSoft Sprocket Service (dellsupportcenter) service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:17, error: Service Control Manager [7034] - The RegSrvc service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:17, error: Service Control Manager [7034] - The NICCONFIGSVC service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:17, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:16, error: Service Control Manager [7034] - The IS360service service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:16, error: Service Control Manager [7034] - The France Telecom Routing Table Service service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:14, error: Service Control Manager [7034] - The WLANKEEPER service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:14, error: Service Control Manager [7034] - The Spectrum24 Event Monitor service terminated unexpectedly. It has done this 1 time(s).

24/03/2010 03:27:14, error: Service Control Manager [7034] - The EvtEng service terminated unexpectedly. It has done this 1 time(s).

21/03/2010 18:23:12, error: Dhcp [1002] - The IP address lease 192.168.1.10 for the Network Card with network address 001422A5624E has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

20/03/2010 17:37:21, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the sdCoreService service.

20/03/2010 11:33:10, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).

20/03/2010 05:58:46, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Upnp Server 9 service to connect.

20/03/2010 05:15:57, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

20/03/2010 05:09:52, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

20/03/2010 05:06:49, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD APPDRV aswSP aswTdi Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip WS2IFSL

20/03/2010 05:06:49, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.

20/03/2010 05:06:49, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.

20/03/2010 05:06:49, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.

20/03/2010 05:06:49, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

20/03/2010 05:06:49, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

20/03/2010 01:42:13, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

20/03/2010 01:36:25, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD APPDRV aswSP aswTdi Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASKUTIL Tcpip WS2IFSL

 

==== End Of File ===========================

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malware problem

 

DDS (Ver_10-03-17.01) - NTFSx86

Run by Stephen at 4:29:19.54 on 24/03/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1303 [GMT 1:00]

 

AV: avast! antivirus 4.8.1368 [VPS 100323-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

 

============== Running Processes ===============

 

C:\WINDOWS\system32\svchost -k DcomLaunch

C:\WINDOWS\system32\svchost -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Ulead Systems\Ulead Photo Explorer 7.0\Monitor.exe

C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\V0350Mon.exe

C:\WINDOWS\UMStor\Res.EXE

C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Program Files\Orange\Launcher\Launcher.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe

C:\Program Files\IObit\IObit Security 360\IS360tray.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe

C:\Program Files\NetWaiting\NetWaiting.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe -k netsvcs

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\alg.exe

C:\Program Files\Orange\systray\systrayapp.exe

C:\Program Files\Orange\Deskboard\deskboard.exe

C:\Program Files\Orange\connectivity\connectivitymanager.exe

C:\Program Files\Orange\connectivity\CoreCom\CoreCom.exe

C:\Program Files\Orange\connectivity\CoreCom\OraConfigRecover.exe

C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTCOMModule\0\FTCOMModule.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Stephen\Desktop\dds.scr

C:\WINDOWS\system32\wbem\wmiprvse.exe

 

============== Pseudo HJT Report ===============

 

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uSearch Bar = hxxp://search.ke.voila.fr/S/voila?kw=

uStart Page = hxxp://www.google.co.uk/

uInternet Connection Wizard,ShellNext = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: Search Class: {08c06d61-f1f3-4799-86f8-be1a89362c85} - c:\program files\orange\searchurlhook\SearchPageURL.dll

{130d5d84-1b65-44b2-893c-414b1850a092}

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll

{26b29e66-c8dc-4e44-9f27-7884642b7f9e}

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

{41e38f90-dd5e-4392-93a9-a8ee78d23857}

BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

{dd55c8ea-62a7-40ab-8e95-1c65ea165722}

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

{f753eb8e-a475-4a3d-aa53-62df52ef10eb}

TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

uRun: [ModemOnHold] c:\program files\netwaiting\NetWaiting.exe

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [iSUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup

uRun: [ProxyWay] c:\program files\proxyway\proxyway.exe

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [showLOMControl] 1 (0x1)

mRun: [iSUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [ulead Memory Card Detector] c:\program files\ulead systems\ulead photo explorer 7.0\Monitor.exe

mRun: [DMXLauncher] "c:\program files\sonic\product\media experience\DMXLauncher.exe"

mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [V0350Mon.exe] c:\windows\V0350Mon.exe

mRun: [uSB Storage Toolbox] c:\windows\umstor\Res.EXE

mRun: [Device Detector] DevDetect.exe -autorun

mRun: [ORAHSSSessionManager] c:\program files\orange\sessionmanager\SessionManager.exe

mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [iObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart

mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot

dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll

IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll

Trusted Zone: mappy.com

Trusted Zone: orange.fr

Trusted Zone: voila.fr\rw.search.ke

Trusted Zone: weborama.fr\orange

DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab

DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://jeuxenligne.orange.fr/Gameshell/GameHost/1.0/OberonGameHost.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab

DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su2/ocx/15106/CTPID.cab

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: igfxcui - igfxdev.dll

Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

LSA: Authentication Packages = msv1_0 c:\windows\system32\xxyvtrrq

 

============= SERVICES / DRIVERS ===============

 

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-7-27 114768]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-2-29 9968]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-2-29 74480]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-7-27 20560]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-7-27 138680]

R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2010-3-20 311568]

R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-7-27 254040]

R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-7-27 352920]

R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

R3 VF0350Afx;VF0350 Audio FX;c:\windows\system32\drivers\V0350Afx.sys [2009-1-11 142656]

R3 VF0350Vfx;VF0350 Video FX;c:\windows\system32\drivers\V0350Vfx.sys [2009-1-11 7424]

R3 VF0350Vid;Live! Cam Video IM (VF0350);c:\windows\system32\drivers\V0350Vid.sys [2009-1-11 170368]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-30 135664]

 

=============== Created Last 30 ================

 

2010-03-20 10:55:55 1640400 ----a-w- c:\windows\PCTBDCore.dll.old

2010-03-20 04:49:50 0 d-----w- c:\windows\system32\wbem\Repository

2010-03-14 00:57:06 0 d-----w- c:\docume~1\stephen\applic~1\WinPatrol

2010-03-14 00:56:53 0 d-----w- c:\program files\BillP Studios

2010-03-07 07:52:25 0 d-----w- c:\documents and settings\stephen\IECompatCache

2010-02-26 04:11:26 293376 ------w- c:\windows\system32\browserchoice.exe

2010-02-25 04:18:51 0 d-----w- c:\docume~1\alluse~1\applic~1\IObit

 

==================== Find3M ====================

 

2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\dllcache\srv.sys

2009-03-21 14:06:58 384 --sha-r- c:\windows\inf\sdatabl.sav.bin

2006-07-10 22:49:39 56 -csh--r- c:\windows\system32\35ACF1024C.sys

2008-05-14 06:40:57 416737 -csha-w- c:\windows\system32\AdddLnnn.ini2

2009-06-16 22:56:08 88 -csh--r- c:\windows\system32\D9A28820E7.sys

2008-05-14 11:58:27 344 -csha-w- c:\windows\system32\gOppYcdd.ini2

2009-06-16 22:56:22 6060 -csha-w- c:\windows\system32\KGyGaAvL.sys

2008-05-17 19:10:38 601928 -csha-w- c:\windows\system32\MmVxyyxx.ini2

2008-05-19 01:26:05 612094 -csha-w- c:\windows\system32\oqrAbccf.ini2

2008-05-16 01:54:15 588730 -csha-w- c:\windows\system32\oqrrAJlm.ini2

2008-05-22 05:56:29 351878 -csha-w- c:\windows\system32\RsBdLnnn.ini2

2008-05-19 08:08:02 599769 -csha-w- c:\windows\system32\WwFLlUtv.ini2

2008-08-22 09:44:03 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082220080823\index.dat

 

============= FINISH: 4:31:19.96 ===============

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Well done

 

Thanks oz....easy when you know how.....like flying a jumbo......easy

if you are a pilot:lol:

 

Well done and welcome to the forum :smile:

I will now leave you in the capable hands of the Malware Fighters, stay tuned :smile:

 

All the best, woz of oz

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Hi Stephen,

 

We are sorry for the inconvenience, as the Malware Fighter members will not be available for couple of days.

 

I will try to guide you untill they are available.

 

Please download THIS program, update it and make a full scan of your PC and quarantine the found items.

 

Download JavaRa and clean the clutters of old Java.

 

Uninstall all the unnecessary toolbars if you really do not need them.

 

I would uninstall DivX if I were you though.

 

Give the same reports as you have given above after cleaning again please.

 

Cheers.

 

EDIT: Thanks Superdave, fridgedoc is in your hands now.

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Hello and welcome to IObBit forum My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.

 

Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

 

Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

 

Exit out of MessengerDisable then delete the two files that were put on the desktop.

 

==================================

You have Viewpoint installed.

 

Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

 

More information:

 

* ViewMgr.exe - Useless

* Viewpoint to Plunge Into Adware

 

It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs - (Vista & Win7 is Programs and Features) and remove the following programs if present.

* Viewpoint

* Viewpoint Manager

* Viewpoint Media Player

* Viewpoint Toolbar

* Viewpoint Experience Technology

 

===============================

P2P - I see you have P2P software installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.

 

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. ( LimeWire PRO 4.18.6) You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

 

I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

=========================

Registry cleaners are extremely powerful applications and their potential for harming your OS far outweighs any small potential for improving your computer's performance.

 

There are a number of them available and some are more safe than others. Keep in mind that no two registry cleaners work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad" entry. One cleaner may find entries on your system that will not cause a problem when removed, another may not find the same entries, and still another may want to remove entries required for a program to work. Without research into what the registry entry selected for deletion is, a registry cleaner can end up being an automated method to cause problems with the registry.

 

For routine use by those not familiar with the registry, the benefits to your computer are negligible while the potential risks are great.

 

Further reading: XP Fixes Myth #1: Registry Cleaners

Eusing Free Registry Cleaner should be uninstalled.

======================================

Download and rename HijackThis.exe (HJT)

 

* Double-click on HJTInstall.

* Click on the Install button.

* It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.

* Upon install, HijackThis should open for you.

 

 

Close HijackThis and rename it.

 

•Go to C:\Program Files\Trend Micro\HijackThis.exe

 

•Right click on HijackThis.exe and select Rename.

 

•Type in sniper.exe and press Enter.

 

•Right-click on sniper.exe and select Send To > Desktop (create shortcut)

.

* From the desktop open HijackThis.

* If using Windows Vista, Right-click and Run As Administrator.

* Click on the Do a system scan and save a log file button

* HijackThis will scan and then a log will open in notepad.

Copy and Paste the entire contents of the log in your post.

.

Do not have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

.

Although we have renamed HijackThis to sniper, we will still refer to it as HijackThis or HJT.

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malware problem

 

Hi Superdave

 

Sorry not responded sooner 2 day in hospital, have read through all you have stated, interesting what you say will take onboard your thoughts, many thanks will go throgh your list, slowly I think would be best as I'm getting on a bit so may hae a senior moment.

 

Thanks again

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Ok. I hope you're feeling better. Try going to Start, All Programs and select Eusing Free Registry Cleaner. Check to see if there's an uninstall button there. Sometimes the programs have an uninstall right in the program. If not, just go to C:\Program Files and delete the whole folder there.

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malware problem

 

Hi Superdave

 

Wow I'm learning things here, did not realise I could do that........

need to be careful and think before I do anything silly,don't worry Dave I will follow yor instructions to the letter..... thanks.......onwards and upwards

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malware problem

 

log as requested, will do as asked.

Malwarebytes' Anti-Malware 1.44

Database version: 3920

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

 

27/03/2010 12:46:14

mbam-log-2010-03-27 (12-46-14).txt

 

Scan type: Full Scan (C:\|F:\|G:\|H:\|)

Objects scanned: 254208

Time elapsed: 8 hour(s), 45 minute(s), 26 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

(No malicious items detected)

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

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