Advanced SystemCare V5 Disables Norton Ghost 15

[Summerdead]

Hello

 

I have used Advanced SystemCare V5 and after it had run it had disabled Norton Ghost 15. All programs started to run an install as if they had never been used before.

 

Luckily because I had used Norton I was able to restore my PC to its original state.

 

Is there an issue running this software with Norton Ghost 15?

[Melvin_Deal]

Hi Summerdead... yes Winteralive!

 

This is the first reported issue here with Norton Ghost. Recently a Symantec (publishers of Norton) employee joined here as member. Hopefully this thread will be reviewed by him/her.

 

-Mel

[enoskype]

Hi Summerdead, welcome to IObit Forum! :grin:

 

IObit tech staff is informed and they are working on that problem.

 

Cheers.

[Cicely]

Hi Summerdead,

 

Sorry for the inconvenience.:oops:

 

But the information provided is limited, please provide us with more details so that we can further look into issue.

 

1) Please describe what operations you have done before the issue occurred.

 

2) We are not sure if we get the issue correctly,:???: could you please describe how ASC disable the Norton Ghost 15. :!:

 

3) We are sorry, :cry:we also don't understand the sentence:"All programs started to run an install as if they had never been used before". We'd be really appreciated that you can give us more details.:!:

 

Thank in advance!!!!;-)