Error on ASC v5.1.0 Win7

[zer0ne]

Error on ASC v5.1.0 Windows 7 ultimate

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Problem signature:

Problem Event Name: APPCRASH

Application Name: ASCInit.exe

Application Version: 5.2.33.68

Application Timestamp: 4efd4922

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7600.16385

Fault Module Timestamp: 4a5bdaae

Exception Code: 0eedfade

Exception Offset: 00009617

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Additional Information 1: a72d

Additional Information 2: a72d2072f40497ff74fcc6278cb06282

Additional Information 3: 1560

Additional Information 4: 15608c0fa0be321751451e69e28e8a83

 

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[Melvin_Deal]

Hi zerOne!

 

A newer version of Advanced SystemCare is available! You can find it here: http://forums.iobit.com/showthread.php?t=12254

 

Perhaps installing the new version will alleviate your problem.

 

Sincerely,

-Mel

Live long and prosper!

 

EDIT: The error reports the latest available (ASC 5.1) Mel. :roll:

[Cicely]

Hi zer0ne,

 

Sorry for the dealy of reply, please help us look into this issue.

 

1) when does this issue occur?

 

2) Does it occur every time or just occasionally?

 

Thanks in advance!:wink: