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Scannan

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Posts posted by Scannan

  1. Are you genuinely trying to resolve your issue or do you just like moaning and berating others.

    Read my first post. Exactly how much clearer could I make it.

    What do you not understand about what I requested.

    On 12/1/2023 at 9:56 AM, Scannan said:

    Try going to any other forum or help site, and simply say, "My product does not work, I hope you can address it", and see what

    reply/assistance you get.

     

  2. 7 minutes ago, GEO123 said:

    I know what you mean, how it should be and I agree with you.

    Well, then, my reply is the same for you as it was for him.

    Maybe Devin will provide the information/solution for you.

    You people really do need to get a grip and realise that we are volunteers trying to help each other, and not

    at the beck and call of lazy people who could not even be bothered to supply the requested information, in order to enable

    us to help them.

  3. 8 minutes ago, Devin said:

    Dealing with the public can be frustrating

    I have never minded dealing with the public. It is however difficult dealing with moaners who get the bit between their teeth

    and will stick to their course regardless of whether or not they are helping themselves and others.

    I have no intention of getting into a discussion with you. Your understanding of the Forum is completely incorrect.

    Go and read the information regarding the operation of the forum.

  4. You must have a very difficult time, if you consider someone who is trying to help you, and asks for some information, in ,

    order to do so, as Hostile.

    You must have read my initial reply to the OP, yet still you do exactly the same and supply no information at all.

    Try going to any other forum or help site, and simply say, "My product does not work, I hope you can address it", and see what

    reply/assistance you get.

  5. Just like the OP, you have given us absolutely no information which would enable us to help you.

    We are not mind readers.

    The fact that when ASC is disable that Google drive operates correctly, shows that it is a setting in one of the ASC functions that is causing the issue.

    AS, you told us nothing, we do not know what scans you run. What settings you use.

    If you are using Auto clean/Auto sweep.

    If Google drive fails just by opening ASC or if it fails after using some function or scan.

     

  6. Did you do or change anything on your laptop before this issue occurred.

    Give us as much detail of your issue as you can.

    Did you try reloading the keyboard driver on your laptop.

    Have you got a separate keyboard that you can try.

    Have you tried the on-screen keyboard.

  7. 2 hours ago, KL96720 said:

    I've been waiting 5 days now, didn't get the license code, and no reply to my email to customer support.

     

    If you require assistance, then you must open your own Topic, and give the necessary information. You should do this now as your post will be removed from here shortly.

    It is against the rules to hi-jack another Users Topic.

  8. 1 hour ago, EAP said:
    Today I received the necessary license keys. It took a few days, but finally and happily they are in my possession. 
    After all, Paddle.net is a reliable company.
    My apologies for this unfortunate accusation.

    Thank you for taking the time to post this info.

  9. 44 minutes ago, stepheng said:

    I am having the same problem and it is a MASSIVE nightmare. I am uninstalling ACS and regret I ever purchased it.  I am editing this post to make absolutely clear how f-ing angry I am about this. completely ballsed up my Google Drive which took hours and hours to sort out. Then it happened a second time. AS far as I am concerned ACS is a total pile...

    It is a pity that you would make the decision to remove ASC rather than try to fix the issue, allowing you to continue to have the benefits of ASC.

  10. You may have noticed that there is no one else rushing to assist you.

    Also, this is a "Help" forum. We do not work for Iobit. We are just Users like you, trying to help fellow Users.

    We are not "The Mind Readers" forum....so telling us that you "First of all, I did all that, didn't work."...after the fact, does not help.

    If you "had done all that"...how come you initially posted in the wrong section of the forum.

    Rules are not just "Fine"...they are necessary and important, Otherwise the Forum would quickly become unusable/unworkable.

    It would have been "kind" of you to tell us that you had already done all that...then you would have got a "kinder" reply.

  11. In order to assist you, we need more information.

    Saying "Every time I perform maintenance " does not tell us anything helpful.

    The more information you give, the easier it is to assist you.

    Exactly what "maintenance" are you performing.

    Have you checked your settings, or do you just run ASC with it's defaults.

    Is this only happening with ASC 17 or has it happened with other versions.

    Have you searched the forum for similar issues/solutions.

  12. We are not mind readers....so there is no way for us to know that you had read the Manual before you posted.

    However, based on the description of your issue, it was natural to assume that you had not read the Manual, as it

    clearly shows in the Manual how to.."Ignore Unwanted Updates"......

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