ASC still not able to delete some invalid scheduled tasks

[ektorbarajas]

Hi,

 

I just updated from ASC 12 pro to ASC 13 pro, and have noticed that this problem is still present.

 

When I perform a Scan, ASC detects at "startup optimization" two invalid scheduled tasts. even when I select "delete", they are not deleted.

 

Also If I try to manually delete such tasks directly from Windows Task Scheduler, I get a message that “The user account does not have permission to delete this task”, even that I'm using the admin account!

 

 

The program "Revo Uninstaller Pro" is able to delete invalid scheduled tasks, So this post is for the following 2 items:

 

1) make ASC capable of deleting such invalid tasks

2) update IOBit uninstaller to also have Revo Uninstaller Funcion of forced uninstall and advanced search, in Revo uninstaller I just click "forced uninstaller", then select advanced, and at the searchbox I enter the key words, for example "Driver Booster SkipUAC", Revo finds the scheduled tasks and is able to delete it

 

Find attached a word document with the screenshots

 

BTW I've already sent an email to IObit support for fixing this, but also wanted to share this at the forum

 

Regards

 

 

[Cicely]

Hi there,

 

This is Cicely from IObit.

 

Sorry to keep you waiting so long. Did you still encounter this problem? If yes, please follow the steps below to provide us with the requested file for our further investigation.

 

1) Download the tool from http://testdemo.iobit.com/InfoHelper.exe

 

2) Double click to run this tool on the PC with problem and click 'Save report'.

 

3) After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.

 

4) Send the zipped file to us so that we can get the detailed information to look into.

 

If the mail can't be delivered because of IObit_Debug_Info.zip, please upload it to http://www.wikisend.com/ and then send the upload link to us.

 

Thanks for your time and assistance in advance.