Potential Scam

[Tortha]

Has anyone else gotten a call claiming that some $200 charge is coming up pending the cancellation of a renewal plan? Got some “cancellation company” claiming that Iobit would be going under for a couple of months due to Covid complications, and that the company would have to pay taxes on how many people still had its programs on their systems, or some mess like that.

 

I’m sure the number is randomized, but it opens with an automated message saying something along the lines of that charge amount, and gives the option of redirecting to a human operator. Spoke with them for a bit and they couldn’t provide identifying information for myself or themselves, and directed opening of Chrome, claiming that the programs would need a password to even be removed from the system.

 

Played between dumb and unable to hear, and they claimed they would call back on a different line to clarify, but haven’t gotten such a call back.

 

So that’s happening, I guess.

[Tortha]

If there was a more appropriate place for this, I apologize for placing it here.

[Scannan]

It's a scam.

I would advise that in future it would be best not to even contact human support from such

an email, as even this puts you at risk.

You can always send a message to Cicely, the Iobit team member here on the Forum, if you have doubts in future.

[Cicely]

Yes, It is a scam. 

The following post is still informative.