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Posted

Hi, I have a question if there is the latest driver. System firmware for the Acer Aspire F5-573G model, I ask because once when I updated Driver Booster drivers, I got a version from last year's updating I installed it on my computer and it worked fortunately, so that's why my question

Posted

Hi there,

Driver Booster always scan your PC and provide the suitable drivers for your PC accordingly. If you are not sure whether the driver is most suitable, we can help you have a check. However, since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file.

 

Posted

Hi there,

According to the log, we find that Driver Booster has been uninstalled and we can't figure out what happened. If you are willing to help us with the investigation, could you please reinstall Driver Booster and run a scan? You don't need to update the driver and run the getinfo tool. After we receiving the log, we can have an analyze.

Waiting for your reply.

Posted

Hi there,

According to the log, we didn't find any drivers scanned out. Could you please let me know which driver you updated before the problem?

Posted

Before updating the driver, I updated the BIOS, it was in version 1.28 and I updated it to 1.42 on Acer Aspire F5-573G and I am looking for the latest BIOS version for my laptop model, I mean the system driver, is there a firmware for this laptop model??

Posted (edited)
24 minutes ago, martin369 said:

Before updating the driver, I updated the BIOS, it was in version 1.28 and I updated it to 1.42 on Acer Aspire F5-573G and I am looking for the latest BIOS version for my laptop model, I mean the system driver, is there a firmware for this laptop model??

is there a newer version at all hence my question

Edited by martin369
Posted

https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=ce466509-a55f-4cc8-9be9-b2a5df185343

I found some system firmware updates my question is where to find the documentation for this file because it has already disappeared from Microsoft's websites and I would like to make sure that this update fits my Acer Aspire F5-573G hardware

 

i have attached a screenshot of my firmware id for acer aspire F5-573G

Zrzut ekranu 2022-11-21 143945.png

Zrzut ekranu 2022-11-21 144032.png

Posted

Driver Booster also provides the drivers from MIcrosoft. If they have been removed from official website, Driver Booster can't also provide them.

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