error code 28

[pedkid]

I am using Driver booster 10 and advanced systemcare 16 pro.

After using these programs, my computer lost connection with the Logitech mouse and keyboard via the Logitech option program.

Driver booster shows error code 28 with unknown - Logitech cordless device.

Another computer showed precisely the same symptoms which had no problem before.

I attached the DP info.

 

db_info_20221204_i.zip

[Cicely]

Hi there,

Error code 28 means that the device is unknown.

Could you please give us the details about this device? It would be much better if you can give us the information of the type and series of Logitech.  A screenshot would be much helpful.

Waiting for your reply.