I too have the error code 28 for my logitech drivers

[roseywolf]

I cannot install or update my logitech wireless/bluetooth device I now have error code 28 driver unknown. Saw in the forum to run this file and upload to here .   I even have a very annoying beep because of this.  I have tried all the standard stuff. uninstalling on device driver look for new item etc. nothing works or helps.

db_info_20231207_i.zip db_info_20231207_i.zip

[Scannan]

Did an Iobit product cause this issue. You have posted in Usage of Iobit Products and you do not mention any

Iobit product. Also you give very little information...

Does anything show in Device Manager

Did you do something particular which caused this issue, or did you always have an issue.

Did you try the device on another pc.

The more info you supply the easier it is to assist you.

 

[roseywolf]

I  performed an customary  procedure's.   I own Iobit software . Driver booster,  advance system care ultimate. iobit malware fighter iobit uninstaller Smart defrag  all latest editions. I  did not have an issue until I ran driver updater and it came back with the error 28 no driver  device code.  And for the record the beep my computer gives out on it is annoyingly.   

db_info_20231207_i.zip

[Scannan]

Ok!!...We are not mind readers. We have no idea what... "I  performed an customary  procedure's"....means.

Why did you not answer my other questions.

Did you try the rollback feature of Driver Booster, to return to the original drivers that were installed before you did the update.

Did you try a system Restore to a time before the issue occurred.

Driver Booster has a restore function.

Did you read the Driver Booster User Manual.

[roseywolf]

I had rolled back my computer to a few days earlier since a windows update failed and well I could not start my computer. Rolled it back.  Ran my Iobit software to update all my drivers. AS that is usually the first thing trouble shooters  always tell me to do. So I ran my Iobit  System care Ultimate.  and then ran  driver booster.  and the windows system repair tools. All that stuff. It updated several drivers said it could not update 2. both Logitech drivers error code 28 .  I did the uninstall the driver run the scan for new hardware.  Before I can run that the Logitech driver not installed pops up. like with in seconds.  So I ran search on the internet to see what I should try next.  This forum at Logitech ( I was looking for Logitech support to see if they had something about it. )  So I looked on here. I see lots of folks have this issue.  FyI my Logitech m-r0065 is using the unified receiver not the Bluetooth. even thou the Logitech app says Bluetooth..  I ran the windows troubleshooters that i could find. No I have not rolled it back again.  and now i ha ve not read the user manual for driver booster.  When I saw so many others with same issue. I realized it probably is not my computer per say. so looking for information. and the service techs I speak with  understand that means I have run all the normal troubleshooter stuff.  At the age of 64 and using computers since windows 98 I have done a lot of troubleshooting over the years and spoke with a lot of service techs.  

[roseywolf]

Have you bothered to see what that file says, I did that when I saw it was requested on others with this issue .  Since , assisting me or even speaking with me is so offensive I will look else where.

[Scannan]

14 minutes ago, roseywolf said:

Have you bothered to see what that file says, I did that when I saw it was requested on others with this issue .  Since , assisting me or even speaking with me is so offensive I will look else where.

I have absolutely no idea what your problem is. In order to help you I had to ask for information.

If you think that is offensive, then I do not know what to say to you other than you need psychological help.

No, I did not look at the files. If you actually bothered to read the other posts in the Forum, relating to your issue and similar issues,.

you would have seen that it is Iobit Techs who analyse the files. I do not work for Iobit. I am a volunteer who tries to help others,

Which in your case is obviously a mistake.

[Cicely]

Hi there,

It seems that there is no problem with your blue tooth  Intel(R) Wireless Bluetooth(R)， Vern = 20.100.10.11. It is not updated by Driver Booster recently.

There is error code 28 with Logitech Cordless Device. Is Logitech device unable to connect to the computer? What series/model is the Logitech device? Please speciufy it so that we can look for corresponding driver for you.

Have a great weekend.

[roseywolf]

mr-0065 mouse.  Newest versions of Logitech plus.  I do not know if no driver before the windows failed update.  when I rolled back my computer and ran the driver updater I  found the error code 28 on Logitech unifying receiver.  Receiver seems to work, Mouse had no issues. I discovered that I had to have the unifier  plugged in because otherwise I have no mouse Logitech program does not show any unifier.  shows Bluetooth.

This is the windows failed update 2023-11 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5032288).  So not really sure where my problem actually is.  I had to roll back computer to boot up.  now failed update tries a few times then sorry can't update.  I cannot update the missing Logitech driver.  ran all t he usual update stuff. ( how I found this issue)  Found online a potential diagnostic fix by running a "clean boot"  I do not feel safe stopping alot of windows then doing things and .  If I cannot find a solution, I will ask my son.  A computer tech. makes good money, I just hate asking him first because well he doesn't charge me. ( i couldn't've afford his cost lol).  I don't kike taking advantage.  So I look online and try to find a solution myself. ( been on computer since windows 98 had HP's for a longtime trust me talked to alot of techs and have basic troubleshooting steps memorized.)  

db_info_20231207_i.zip

[Cicely]

If there is no issue when you use your PC, we suggest you ignore this.

[roseywolf]

 

Anny idea how to turn off the error alarm beep that is hideously annoying

 

[Scannan]

https://www.google.com/search?client=firefox-b-e&q=turn+off+audible+error+alarm+windows+10