My mouse cannot be used after updating on driver booster 11 pro, i need help pls.

[KayLM]

I need help with this problem, I hope you respond to me as quickly as possible.

db_info_20231221_i.zip

[Scannan]

While you are waiting for Iobit to analyze your file....

Have you tried using System Restore to restore your pc to a time before you did the update that caused this issue.

This solves these issues for most people.

[Cicely]

Hi there,

Thank you for the log. It really helps us a lot to check the issue.

Could you please check whether the mouse works if you uninstall the driver AMD USB3.1 Host Controller - 1.1 in Driver Booster or device manager?

We hope it works.

20 hours ago, KayLM said:

I need help with this problem, I hope you respond to me as quickly as possible.

db_info_20231221_i.zip 397.31 kB · 0 downloads