icons not showing up in ASC 4.0

[philbee]

hi. for some reason i am not getting desktop icons showing up when i install ASC 4.0 beta 3. they simply appear to be generic "blank" icons, even though they do load the program. same generics in the start menu. i am running windows 7 X64 home premium. the icons that are not showing up correctly are the main ASC icon, and quick clean icon.

 

any help in this matter is much appreciated.

[Toppack]

hi. for some reason i am not getting desktop icons showing up when i install ASC 4.0 beta 3. they simply appear to be generic "blank" icons, even though they do load the program. same generics in the start menu. i am running windows 7 X64 home premium. the icons that are not showing up correctly are the main ASC icon, and quick clean icon..

 

The same thing happened to me.

If I remember correctly the way I fixed them is:

 

Right-click on the ASC shortcut Icon, then left-click on 'properties' at bottom of menu.

Then left-click the 'Change Icon' button at bottom of ShortCut page,

Double-click on the Icon in large box and then it should go back to Shortcut page.

Click 'Apply' & then 'OK'

(If it does not work the first time try again, because I think I remember having to do it twice for it to stay, but not sure about that)

It it Did work though.

[philbee]

The same thing happened to me.

If I remember correctly the way I fixed them is:

 

Right-click on the ASC shortcut Icon, then left-click on 'properties' at bottom of menu.

Then left-click the 'Change Icon' button at bottom of ShortCut page,

Double-click on the Icon in large box and then it should go back to Shortcut page.

Click 'Apply' & then 'OK'

(If it does not work the first time try again, because I think I remember having to do it twice for it to stay, but not sure about that)

It it Did work though.

 

will this problem be fixed when ASC4 comes out of beta? i know there is a beta update from CNET but i am hesitant to install it unless the icon bug has been fixed.

[Toppack]

Has anyone else seen this Icon Problem?

Are we the only two?

I kinda Doubt that?

[philbee]

i decided to bite the bullet and download and install the latest version from CNET. (download.com). the desktop icons were back to normal. maybe the earlier beta version was just plain buggy. but downloading the very latest beta version has fixed the problem, at least for me.

[Toppack]

I think it was version 2.0 that I saw the problem on, so maybe it has been fixed already.

(I have not updated to latest 3.0 yet)

[LEF48]

I had the exact same problem with version 4 (beta 3) the icons just disappeared. I tried closing the program and launching it again, same result.

I ended up uninstalling the version 4 and went back to version 3 (pro)

[Cicely]

Hello LEF48,

 

Please help to take a screeshot for the trouble you got for our investigation. :-P

 

Guide for Taking Screen Shots:

 

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

 

We appreciate your support of IObit.

[griffdw]

ASC4 - icon changed to windows generic style

 

Exactly the same happened to me yesterday. Re-installed but that did not fix so tried System Restore but no joy. So I restored everything with System Image which fixed it - but only for a while; it reverted to generic again. Tried the method described above but clicked OK & it didn't work - I persisted & tried "apply" which has worked - for now at least! As previous post says, clicking shortcut always worked regardless of appearance. Can't show image 'cos it's fixed