Cicely

Hi SerfT, Thanks for your reply. For the issue about your games, please rename the Driver folder to a name you like in the installation directory of IObit Malware Fighter. Then reboot your PC. Finally, please check whether the issue is solved or not. To open the installation directory: right click IObit Malware Fighter icon on desktop and select Open File Location. Let us know the result. Look forward to hearing from you.

Hi Scannan, Thanks for helping explain the difference between Pro and Free version. But actually, both Pro and Free version has the automatic function to detect outdated driver or check for update. And you are right, the Pro has faster download speeds with better service :-D And Daskalos, please feel free to let us know if you have any further question. Cheers.

Hi IanDSamson, Beta 4.0 has been updated to v1.0 now with updated database and language based on Beta 4.0. Please never mind about it. You haven't missed too much :wink: Cheers.

Hi Yosua, Thanks for your email. Our support team has received it and replied you. If there is a further problem, please reply that email and you will get answers ASAP. Thanks again for your feedback :-D

Hi norton737, Thanks for your feedback. Does the issue continues? If it does, please download the tool from http://download.iobit.com/test/info-helper-v7.exe Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into. Looking forward to your reply.

Hi TJB1982, Thank you so much to make everything clear here. You are so considerate. IObit is proud of having users like you. Cheers. :wink::mrgreen:

Hi SerfT, Thanks for your suggestion. I will report it to our product team for consideration. But for the issue about game that you mentioned, please describe it more clearly with details to help us look into it. Thanks for supporting IObit.

Hi truckertwotimes， Please right click ASC desktop shortcut and select Open file location. Then find a file named bugreport.txt and send it to support@iobit.com. Thank you very much for reporting this bug to us. Cheers

Hi Cowboy, What browsers have you installed on your computer? Which one is your default browser? So if you click Homepage Protection, it shows up a window like the photo you attached, huh? Did you take any other actions? Sorry but currently Homepage Protection does not support Opera. But I have forwarded your concern for serious consideration and let's hope Opera will be supported in future.:grin:

Hi Cowboy, Please take a screenshot of the window of Browser Protection and attach it in your post for further checking. Thanks for your patience.

Hi Daskalos, So sorry to hear about this issue. Please make sure that you have installed Driver Booster Beta 4.0 and run a scan again to check whether this issue still exists. http://www.majorgeeks.com/files/deta...r_booster.html (click Download@MajorGeeks and it will download automatically) And please download the tool from http://www.cd4o.com/drivers/debug/InfoHelper.exe Then double click to run this tool and click “Save report to Desktop”. So you will get zipped file DriverBooster_Log_Files.zip on your desktop. Please send the zip file to support10@iobit.com with URL to this post. With more information, we will be able to look into this issue further and improve Driver Booster. Thank you in advanced for your patience and great help.

Hi RickA, Thank you for your kind suggestion. I have forwarded it to our manager for consideration. :smile: Regarding the issue with feedback button on Driver Booster not working, please check whether you are using proxy to connect to Internet, cause this feature is not available if you are using proxy. But you can always send your feedback or suggestions to support10@iobit.com. Cheers

Hi wheeljack12, Sorry for the inconvenience. To look into this issue further, please download the tool from http://www.cd4o.com/drivers/debug/InfoHelper.exe Then double click to run this tool and click “Save report to Desktop”. So you will get zipped file DriverBooster_Log_Files.zip on your desktop. Please send the zip file to support10@iobit.com with URL to your post. Thank you in advance for your patience and help on this issue. Have a nice day.

Hi hartz7， We are thrilled to hear that you are pleased with Driver Booster. :grin: And thank you for such a generous grade. :mrgreen: If you have any other feedback or suggestions to Driver Booster, please do not hesitate to post here.

Hi all, We are sorry to tell you that there is a bug regarding Homepage Protection in Advanced SystemCare V7 Beta 2. During the installation of Advanced SystemCare V7 Beta 2, if you enable Homepage Protection, your browser homepage will be changed to its default rather than keep the current settings. To correct this settings, please follow steps below: 1. Do NOT Start or OPEN your Browser, 2. Open ASC 7, 3. Open the Toolbox or Quick Settings in ASC 7, 4. Open the "homepage protection", 5. Then click turn off protection, 6. Then set your wanted browser home page, 7. Then click again to turn on the homepage protection. Now you can use the ASC 7 Beta 2 without Browser problems. We will also release a replaced version very soon to solve this bug. Sorry for all the inconvenience caused by this bug. :oops:

Hi Njw, The activity http://forums.iobit.com/showthread.php?p=94900#post94900 just begins. We will know who will be the luck dog when it ends. Take part in. Maybe you are the lucky one. Good luck. ;-)

Hi norton737, Thanks for your fast reply. Ok, you can try Driver Booster when the final version is released. For ASC V7, please do not worry, it can support Windows 8.1. Let's expect the cool ASC v7. Cheers. :-D

Hi JulianSK, Thanks for your suggestions. I will report your suggestions to our product team for consideration. Thanks for choosing IObit to care your PC.

Hi Ken Fougère and norton737 , @Fougère , for the issue you mentioned about Driver booster, do you mean that there is no sounds after updating Dolby Advanced Audio driver? Please give us more details and download the tool from http://www.cd4o.com/drivers/debug/InfoHelper.exe Double click to run this tool and click “Save report to Desktop”. So you will get zipped file DriverBooster_Log_Files.zip on your desktop. Please send us the zip file to help us look into the issue. @norton737,do you have the same issue as Fougère? If not, any details about the issue on your PC? Also, please download the above file and send us the log files to help us look into the issue. Thanks in advance. :-D

@all, Wow, I am so happy to hear such sweet words. :grin: And all our developers will be much more confident with your support. By the way, here is good news: http://forums.iobit.com/showthread.php?p=94900#post94900 Join IObit Smile Photo Contest And Win US$1000 Cash. Do not miss it. :mrgreen:

Hi Machinemania3 , Thanks for your feedbacks. For the " stability issues", could you please give us more details? E.g: which functions did you click when there is no response? For the the issue " Driver Booster failed to install some of my drivers a" please try to tell us the precise names about the drivers. At the same time, please download the tool from http://www.cd4o.com/drivers/debug/InfoHelper.exe Then double click to run this tool and click “Save report to Desktop”. So you will get zipped file DriverBooster_Log_Files.zip on your desktop. Please send us the zip file. Looking forward to your reply.

Hi njw, Thanks for your feedback. I will report your suggestions and feedbacks to our product team for consideration. For the issue " since reboot it is very slow in logging onto internet or accessing programs" about Driver Booster, Please download the tool from http://www.cd4o.com/drivers/debug/InfoHelper.exe Then double click to run this tool and click “Save report to Desktop”. So you will get zipped file DriverBooster_Log_Files.zip on your desktop. Please send us the zip file. Thanks for your patience. Looking forward to your reply.

Hi Da1nOnlyBNPL, TJB1982 and norton737, Thanks for all your feedbacks. @ Da1nOnlyBNPL, happy to hear that you love our products. :-D @ TJB1982 and norton737, I will report the suggestion to our product team for consideration. As norton737 said, the size should be quite big. Beside, users can get almost all IObit Products from Toolbox easily. :wink: But your suggestion also sounds good. I promise I will report it.:wink: Thanks for choosing IObit to care your PC.

Hi Yosua, Thank you for your feedback. Actually our programmers are working on this issue now. But it would be very helpful if you can update this driver manually and then take a screenshot of the More Info window of Driver Booster to send it to support10@iobit.com with URL to your post. We can't thank you enough for doing us such a huge favor. Guide for taking a screenshot: http://graphicssoft.about.com/cs/gen...screenshot.htm Please feel free to post your feedback if there is any. With support from kind customers like you and TJB1982, we will be able to make Driver Booster better and better. Cheers

Hi crish, Happy to hear the good news. :-D Have you tried our ASC v7 beta? If you have not, you can download it from http://www.majorgeeks.com/files/details/advanced_systemcare_6_beta_3_(0928).html We will be much appreciated if you can send us your precious suggestion to our products. Cheers. :-D