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Cicely

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Posts posted by Cicely

    Nunca recebi o código de registro.

    in NEWS & UPDATES!

    Posted

    Hell Alexsandro Brunner,

    Please post in Eglish as it is the rule of this forum. You can use google translate.

    For the license code issues, you can send us one or more of the following information for us to help you find your order and the code: ( You can send me PM)

    - Reference number of the order;

    - Name or Email filled in the order;

    - First 4 digits and last 4 digits of the card used;

    - A copy of your payment records.

    Looking forward to hearing from you.

     

    Inferno Alexsandro Brunner,

    Por favor, poste em inglês, pois é a regra deste fórum. Você pode usar o Google Tradutor.

    Para problemas com o código de licença, você pode nos enviar uma ou mais das seguintes informações para ajudá-lo a encontrar seu pedido e o código: (Você pode me enviar um PM)

    - Número de referência do pedido;

    - Nome ou e-mail preenchido no pedido;

    - Primeiros 4 dígitos e últimos 4 dígitos do cartão utilizado;

    - Uma cópia de seus registros de pagamento.

    Ansioso por saber sobre você.

    Updates

    in Advanced SystemCare v11

    Posted

    On 9/10/2021 at 11:52 PM, Bubblewrap said:

    I have had the very same issue for the past 2 years. One would think that a Company would update their Clients software before anything else.

    Would you please provide us more details? Thanks

    Package Deal

    in OFFERS!

    Posted

    Hi GWills,

    Sorry for my late reply.

    Sorry there is no such package for 3 year.

    I will report your suggestion to our product team for consideration.

    For  iTop Software issues, at present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    You can untick the uncheck the checkbox for iTop VPN if you do not want it.

    Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Seriously pissed off with IOBits colloboration with ITop

    in Usage of IObit Products

    Posted

    Hello Ulmwë,

    Thanks for your sugegstion.

    Thanks for your trust of IObit

    Well, actually, users can op-out as you mentioned. They can untick the program if you do not need or they can close the X button to refuse it.

    I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

    Incompatible Drivers recommended by IOBIT hardware accel.

    in Driver Booster 7

    Posted

    Hello

    To make sure the drivers in our database are stable enough for most computers, we have more strict rules to filter drivers. Driver Booster only provides updates from Microsoft or official websites. It is normal that Driver Booster displays fewer updates, compared with other driver updater software. If the updates are released by the official, please don’t worry and be patient. Driver Booster will add them once they pass our IObit tests. When you find any updates from the official, please send us the official link directly and we will have a check.

    Kindly please follow the following steps to help us locate the problem and look into it:

    1. Specify this update with more details, or send us screenshots of error messages and related information.

    2. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

    We will analyze the file and try our best to find a solution for you.

    Thanks.

    need help

    in Usage of IObit Products

    Posted

    Hello samourai,

    Sorry for my late reply.

    You can send me the wrong Email you typed or send me the payment screenshot or order reference so that I can help ou find the license code.

    Looking forward to hearing from you. 

     

    ADVANCE SYSTEM CARE ULTIMATE

    in Advanced SystemCare Ultimate 14

    Posted

    11 hours ago, AZIZ UR REHMAN said:

    It is suggested that while running the ultimate version of ASC, the Windows Built-In Security feature should be disabled since we understand that two doctors can differently only diagnose the symptoms of the patient. There must be one antivirus and/or antimalware running at the same time. I am using antivirus of ASC ultimate as well as antimalware of IObit Malware Fighter.  

    Thanks for your suggestions. 

    ASC Ultimate already has compatible mode. When it detects similar functions of other security products are enabled, it will go to compatible mode automatically.

    Have a nice day!

    Send Your Feedback for Advanced SystemCare 15

    in Advanced SystemCare 15

    Posted

    9 hours ago, BostonLover said:

    Faster again than 14; tyvvm!

    Disk Optimization no change in speed, still wanting it to be faster.

    Can't wait to see new Skins!

    I don't believe I will ever leave IOBIT!

    Thanks for  testing the new version. We'll continue to improve it. 

    The new skin will be available in the final version which will come soon. Please stay tuned on it.

    Nice day!😉

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