Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Coupons A Good Utility Program From IObit IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs Driver Booster Pro Review

Cicely

Administrators
 View Profile  See their activity

  • Posts

    9,660

  • Joined

  • Days Won

    199

 Content Type 

Posts posted by Cicely

    Iobit Driver Booster Malware?

    in False Positive Reports by IObit Products

    Posted

    On 6/11/2021 at 4:44 AM, Damian Szabat said:

    Administrator ani nie odpowiedział ani nie przekazał tej informacji dalej aby sprawdzili te pliki czyli można jasno powiedzieć że wszystkie produkty szkodzą urządzeniu 

    Hello Damian Szabat,

    Sorry for my late reply.

    Is everything fine now? If not, please describe your issue more clearly with details in English as Scannan suggested. 

    By the way, it is guaranteed that IObit and all IObit prpgrams are 100% safe and secure. Please feel assured to use them.

     

    Passwords

    in FORUM USAGE GUIDELINES - Read this first

    Posted

    Dear trevorc,

    Thanks for tracting IObit.

    To keep your password, please follow the steps below to set ASC.

    1. Open Advanced SystemCare > click Options icon on the top right corner of the main screen and select Settings… > click Privacy Sweep > uncheck the items related to cookies, forms and passwords under each browser > click OK.

    2. Click AutoClean > check the options ‘Automatically sweep surfing history, cookies, browser cache etc. at bootup’ and ‘Sync the same setting from Privacy Sweep’ > click OK button.

    3. Click Protect panel > click the Settings icon of Browser Protection > click Anti-Tracking on the left panel > In the right panel, find Browsing Data and uncheck the items that you do not want to be cleared from your browsers.

    Note: Please post in the corresponding model of our forum to get fast reply as Scannan suggested.😀

    Should you need further assistance, please email us again.

    Potential scam using IO Bits info

    in General Forum Items

    Posted

    Hello Les Taylor,

    It is a scam. Please do not trust any unknown calls. IObit will not call our users directly. If we need to communicate with our user, we will communicate with them by Email. Thus, the one who called you is just a scam. Happy to hear that you did not trust them. 

    @all, please hang up immediately for any unknown calls.

    @Scannan, thanks for your timely help.

    Un-install Roxio Creator

    in Usage of IObit Products

    Posted

    Hello randhaltom,

    Do you mean that IObit Uninstall did not remove  Roxio Creator? Please describe the whole issue more clearly with related screenshots.

    Please also send us the related screenshots to show the issue ". I now get the Windows Installer when I launch several different pieces of software".

    Guide for taking screen shots can be found on: http://www.take-a-screenshot.org/   

    Please also follow the steps below to help us look into the issue:

    1. Download the tool from http://testdemo.iobit.com/GetIObitConfigurationFile.exe

    2. Double click GetIObitConfigurationFile.exe to run it, click the button 'Save report to Desktop'

    3. Wait for a while until you see a file IU_logs_YYYYMMDD.log generated on your desktop.

    4. Send that file iu_logs_ YYYYMMDD.log to us.

    Thank you very much and looking forward to hearing from you.

    Latest Advanced SystemCare Update Metrics not working.

    in NEWS & UPDATES!

    Posted

    Hi Govdm1958 and Doppleganger,

    Sorry for my late reply.

    Does the issue repeats?

    If the issue repeats, please download the tool from http://testdemo.iobit.com/InfoHelper.exe.

    Double click to run this tool on the PC with problem and click 'Save report'. 
    After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.  
    Send the zipped file to us so that we can get the detailed information to look into.

    Looking forward to hearing from you.

     

    Send Your Feedback for IObit Uninstaller 11

    in IObit Uninstaller 11

    Posted

    Hi All,

    IObit Uninstaller v11 Final is available now!! Check it out and enjoy the new features.

    1. Download Now

    Download IObit Uninstaller 11

    2. Send your Feedback

    - E-mail us your suggestions or comments directly: iufeedback@iobit.com
    - Join discussion on our forums.

    3. Share IObit Uninstaller v11 with your families, friends, and colleagues

    4. What's new:

    + Brand-new Software Health helps manage software permissions, block popup notifications, clean unneeded setup files, and remove malicious software & browser extensions
    + More powerful uninstall engine eliminates residual files more completely with advanced scanning and cleaning algorithms
    + More in-depth Install Monitor can log more items (including startups) created during the installation process for future thorough uninstall
    + 50% larger database supports updating more popular software, including AnyDesk, Calibre, Discord, LibreOffice, and qBittorrent
    + Unique Stubborn Program Remover database supports removing 1000+ stubborn programs
    + Reinforced Force Uninstall+ can easily uninstall programs when uninstall registries are missing
    + Newly added Windows Apps rating helps users know more about removing unwanted Windows Apps
    + Improved the removal process of browser extensions
    + Better UI for more user-friendly experience
    + Two skins: dark and light
    + Supported 37 languages
    + Fully supported Windows 11

    5. Description：

    IObit Uninstaller is a perfect uninstall tool. It provides an easy and secure way to thoroughly remove unwanted programs, Windows Apps, Universal Windows Platform (UWP) apps, and malicious/ad browser extensions, giving you a clean PC and a secure & smooth online surfing experience.

    The wonderful features in IObit Uninstaller are: Bundleware, Stubborn Programs Remover, Force Uninstall+, Install Monitor, and Software Health.

    As the first uninstall utility that comes up with the idea of bundleware removal, IObit Uninstaller has advanced algorithms to detect bundleware when it is just installed, which allows users to uninstall all unwanted bundleware conveniently and timely. Unique Stubborn Program Remover database supports removing 1000+ stubborn programs and ensures all leftovers to be removed thoroughly from the computer just like they've never existed. Force Uninstall+ helps you uninstall programs that cannot be uninstalled in a routine way due to missing uninstall registries or built-in uninstaller errors, and clean all related files easily. Real-time Install Monitor supports logging startups, system services, scheduled tasks, DLL registration, and more other items created during the installation process for future thorough uninstall of the program. Software Health gives users power to manage hidden software permissions, block disturbing popup notifications, clean unneeded setup files, and remove malicious software & browser extensions, which makes all your software run smoother and also reduces security risks.

    IObit Uninstaller also supports rating Windows apps, which helps users make a wiser decision when they want to remove unwanted Windows Apps. What’s more, the optimized Software Updater now supports updating more popular programs, like AnyDesk, Calibre, Discord, LibreOffice, and qBittorrent.

    All in all, IObit Uninstaller is an all-in-one uninstall utility to uninstall programs, bundleware, browser extensions, and Windows Apps for a clean and safe PC.
     

    We look forward to receiving your feedback on this new version.

    Please Add Brave Browser

    in Advanced SystemCare 14

    Posted

    Hi

    Happy to hear you love our products.

    When you mentioned "I'm done with cleaning up my computer", what operations did you do to clean your computer? Please tell us more details.

    And please tell us more info about the issues "Pages don't load correctly, Completely wiped out my Metamask data". If you can provide relevant screenshots, that would be even better.

    Then, please download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us. 

    Thank you.

    IObit Software Updater crashes on startup

    in IObit Software Updater v4

    Posted

    Sorry for the late reply.

    Our engineer has read your log and worked out a demo for you. Please kindly do the following steps:

    1. Download the demo from this link:http://wikisend.com/download/741038/SoftwareUpdater.exe

    2. Right-click the desktop icon of iObit Software Updater and choose Open File Location to open the installation folder.

    3. Copy the downloaded demo to replace the original one in the installation folder.

    4. Double-click the downloaded demo and run it.

    Let us know if you need further help.

    New Windows11 Menu keep pushing menu-8 out.

    in Start Menu 8

    Posted

    On 7/10/2021 at 6:32 AM, hibou said:

    So i have install the new Windows11...

    and as i have previously imagine, TILE Menu of windows 11 don't whant to leave is place.

    But bizarely the old ClassicShell software  work's...?

    Hi hibou,

    Kindly offer us a screenshot so that we can understand it better.

    Thanks,

    Microsoft Silver Light unneeded

    in Driver Booster 8

    Posted

    Hi Alef,

    Thank you for your feedback. All the drivers provided by Driver Booster are from the devices' official websites and Microsoft. We will update our database timely when there is any changes.

    Anyway, it is highly appreciated that you pay attention to Driver Booster. 🙂

    Send Your Suggestions for IObit Malware Fighter v9

    in IObit Malware Fighter v9

    Posted

    On 5/14/2021 at 7:26 PM, roger_m said:

    Reduce resource usage.  CPU use is over 90% when running a scan, which is way too high.

    Hello roger_m.

    Thanks for your suggestion. We will keep on improving.

    By the way, it may take more resources when it is scanning your PC for a faster can. Thus, please scan your PC when it is idle and you can also set Low Priority in Scan options in Settings.

    Welcome more suggestions and feedbacks.

     

×
×
  • Create New...