AutoCare no longer is executed since ASC 13 pro was installed

[ektorbarajas]

I've noticed that since november 15, the autocare has not run, even if I have it enabled at the settings, with version 12 it used to run automatically with no more than 3 days, in fact when there were 3 days without AutoCare, ASC try icon changed to indicate that an AutoCare is needed

 

Please fix this

[Scannan]

It is probably being blocked from running by Controlled Folder Access. Try Adding Autocare Exe to the allowed list.

[Cicely]

Hi there,

 

Could you please disable it and enable it again to check whether it is all right? If not, please let me know.

[ektorbarajas]

I've disabled it and enable it, will test and comment

[Cicely]

Please feel free to contact us if any further assistance is needed.

[ektorbarajas]

Hi, After disabling and re-enabling autocare, now is working as expected.

 

Was weird that just after the update it stopped to work, but now this is fixed

 

Thanks @Cicely and @Scannan

[Cicely]

Glad to hear that. 8:)Thumbs up