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Where do I cancel the automatic renewal?


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  • 4 weeks later...

Making it difficult to access accounts or cancel your programs is VERY SHORT-SIGHTED. Your reputation is ruined if enough people like me access the internet to spread the word. Whatever bean-counter decided to make it difficult to access/cancel your programs is not thinking long-term. good customer service is the only path to true success.

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Hello WhiteFang,

Users can always cancel renewal service refer to the FAQ at https://www.iobit.com/en/allfaq.php#a5bfc9e07964f8dddeb95fc584cd965d

If the users still do not know how to cancel, we can cancel it for the users directly. So I asked Patrick Jordan send me the Email so that I can cancel it for him.

If you find anything inconvenience, please give us more details so that we can help you futher. 

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