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Posts
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Posts posted by Cicely
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Hi Vern,
Thanks for your suggestion.
I will report your suggestions to our product team for consideration.
Welcome more suggestions and feedbacks. 😉
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Hi BFarmer1980 and afghanfrog,
We are sorry for the issue you encounterd.
Please download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.
Please send the zipped file IObit_Debug_Info.zip to feedback@iobit.com for further checking.
Thank you.
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Hi guys,
Sincerely thanks for your detailed feedabck.
I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future.
Your feedbacks are valued.
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Hi guys,
Sincerely thanks for your detailed feedabck.
I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future.
Your feedbacks are valued.
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Hi ciamarò,
Thanks for your feedabck.
Please download and install the latest IObit Uninstaller from the link below. https://cdn.iobit.com/dl/iobituninstaller.exe
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Hi guys,
Sincerely thanks for your detailed feedabck.
I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future.
Your feedbacks are valued.
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Hello everyone,
Advanced SystemCare 16 skin tool is ready. You can create your preferred skins with this tool, no matter you are using the PRO or Free version. You can follow the steps below to create your own skins now.
1. Download the tool from https://cdn.iobit.com/dl/asc16/ASC16-Skin-Editor.zip
2. Extract the .zip file and run the file SkinEdit.exe.
3. Follow the steps described in the tool to create the skin.
4. After you finish all the three steps in SkinEdit.exe, the new skin has already been created in Advanced SystemCare program folder. You can click OK to apply the skin or change the skin to your own designed one in the Options menu of Advanced SystemCare.
Hope you can enjoy your own skin.
Feel free to share your new ASC 16 skins here with others!
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Special thanks to Advanced SystemCare 16 volunteer translators below:
Arabic/عربى: lculator zaloom
Bulgarian/Беларуская: Lyuben Panchev
Simplified Chinese/简体中文: Li Dai
Traditional Chinese/正體中文: alan@tw
Croatian/Hrvatski: Petar Metić
Czech/Čeština: Antonín M.Příkaský, Lukáš Spurný
Danish/Dansk: Jørn Runge
Dutch/Nederlands: Kris Van Damme
Finnish/Suomi: Veikko Muurikainen
Flemish/Vlaams: Chris Verberne
French/Français: Frédéric Dectot, JeuMeu, Roland LALIS
Georgian/ქართული: Nacho Lomidze
German/Deutsch: Hans-Juergen Koppatz, Karl-Heinz Grabatin
Greek/Ελληνικά: Stathis Doukas
Hebrew/עברית: Eli Ben David
Hungarian/Magyar: Brechler Zsolt
Italian/Italiano: Claudio Birello
Indonesian/bahasa Indonesia: Purwo Adi Nugroho
Japanese/日本語: Nagai Tsuneo
Korean/한국어: JaeHyung Lee
Malay/Bahasa Malaysia: Markflynn
Norwegian/Norsk: Thor Stange
Polish/Polski: Fresta
Portuguese(PT-BR)/Português (Brasil): IGOR RUCKERT
Portuguese(PT-PT)/Português (Portugal): Fernando Santos
Romanian/Română: Cosmin Marian Barna
Russian/Русский: VIctor, Dmitry Fedorenko, Sergei Okhrimenko, M Weitz
Serbian (Cyrillic)/Српски (ћирилица): Ilija Komljenović
Serbian (Latin)/Srpski (latinica): Ilija Komljenović
Slovak/Slovenský (Slovak): dedko58
Slovenian/Slovenščina: Marjan Mirai
Spanish/Español: miquel costa
Swedish/Svenska: Annelie Pernheden
Turkish/Türkçe: Kamil BODUR, Enis Özsaruhan
Ukrainian/Українська: Rid Destro
Vietnamese/Tiếng Việt: Tony Nguyễn -
Hi Diddy,
You can delete the files in C:\ProgramData\IObit\Driver Booster\Download
After that, please tick "Automatically delete installed driver packages" in Settings to avoid that all the driver packages are saved.
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Hi all,
So sorry for all the inconvenience.
Your feedback and concerns have been forwarded to our product team. Our expert will further study this and further optimize our product.
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Hi fkU,
The ad you mentioned has been stopped. May I know the precise time you got the ads so that I can check whether something is wrong?
Looking forward to hearing from you.
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Hi guys,
Sincerely thanks for your detailed feedabck.
I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future.
Your feedbacks are valued.
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Hi there,
Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.We will analyze the file and try our best to find a solution for you.
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Hello Guys,
Sorry for my late reply. The ads is from our partner and now it has been stopped.
Thanks for your understanding.
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Hello Guys,
Sorry for my late reply. The ads is from our partner and now it has been stopped.
Thanks for your understanding.
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Could you please send us the information to invstigate it?
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Hello Kwarkenburg,
Thanks for your feedabck.
I have report the situation to our team and the ads from spepopud.exe has been stopped. 😉
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Hi charenton,
Thanks for your feedback.
iTop Easy Desktop is from our partner. Please get help from https://www.itopvpn.com/support
Have a great day.
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Hi kipper,
Thanks for your feedback.
Please kindly send us the related screenshots to show the adware that you mentioned so that we can check it. Or you can tell us the precise name of the adrware you mentioned so that we can analyze it futher.
Looking forward to hearing from you.
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On 9/28/2022 at 11:03 AM, Hankh said:
Winzip's "software updates" are actually upgrades and it kills your current winzip and forces you to pay for the upgrade. Please stop auto upgrading winzip
Hi
Please try the steps below to turn off the auto update feature for the software in Software Updater:
Open ASC > Settings > AutoUpdate > check the option "Update manually" under "Update method for software in Software Updater" > click OK button.
Have a nice day~
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Dear IObit user,
Firstly, we are very glad and honored that we have plenty of users. We also repect the feedback from our users sincerely.
We keep improving our products. We are really sorry if the popup bothered you a lot. However, some users also need those notifications to update their programs or know about our new products. Anyway, we have forward your feedback to our product and marketing team. We value your feedabck very much.
At last, I hope you can understand us and we can provide better products to you.
Best wishes!
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Did you try the latest Driver Booster?
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Hi there,
Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.We will analyze the file and try our best to find a solution for you.
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Hi All,
Good news. Driver Booster 10 has been released. Check it out and enjoy the new features.
Your suggestions and feedback are highly welcomed and appreciated.
1. Download NowDownload Driver Booster 10
2. Send your Feedback
- E-mail us your suggestions or comments directly: dbfeedback@iobit.com
- Join discussion on our forums.3. Share Driver Booster with your families, friends, and colleagues
4. What's new:
+ Expanded database to support updating up to 8,500,000+ drivers for more devices
+ Added more drivers for Windows 11 and supported more new hardwares
+ Enhanced driver update to provide better game drivers and more stable drivers
+ Optimized scan to be up to 20% faster
+ Optimized update engine for 10% faster update and a much higher success rate
+ Accelerated the effect of Game Boost by up to 12%
+ Brand-new UI for a more user-friendly experience
+ Supported 38 languages
* More can be discovered by you5. Description:
Driver Booster is a must-have utility designed to update all outdated drivers on Windows. Obsolete drivers may greatly affect your PC performance, and even worse, they may cause system crashes. Developed by IObit, Driver Booster provides the best one-click solution to rapidly and securely update outdated drivers, install missing drivers, and fix incorrect drivers. Apart from updating drivers, Driver Booster also introduces several powerful tools for better system compatibility and stability.
Why does Driver Booster stand out among various driver update tools?
Keep Pace with the Latest Windows
What if you have a new PC or laptop or you want to upgrade the system to the latest Windows? Have no idea how to make the system run without a problem? Try Driver Booster. IObit makes Driver Booster always fully compatible with the latest version of Windows to make sure users can get a stable system on their PCs or laptops.Massive Driver Database (8,500,000+)
Worried about the system or security problems when updating drivers? Driver Booster provides massive driver updates and it also ensures all the drivers provided are from official websites or Windows and have passed WHQL and strict IObit Review Rules.Scan and Update Automatically
Don't know when you need to scan or update the drivers? Create a scheduler to scan at a fixed frequency or at each Windows startup. Checking the checkbox “Automatically update drivers while the system is idle” saves you plenty of effort and time. It totally frees you from checking the status of drivers and updating drivers one by one.Practical Tools
Have you encountered headaches like no sound, bad resolution, or no internet connection? With IObit cutting-edge technology, Driver Booster employs its foolproof Tools: Fix No Sound, Fix Network Failure, Fix Bad Resolution, Fix Device Error, etc. These tools must be one of the greatest achievements of Driver Booster. It becomes a child’s play to fix those general PC handicaps.Mighty Backup & Restore
What if there is a problem when you update the drivers? As we all know, no one can guarantee there would be never a problem if you update the driver. To minimize the bad effect of any unexpected troubles that may be caused by driver updates, Driver Booster provides mighty strategies, including backing up the drivers and creating a system restore point. You can reverse the update or restore the system to fix the troubles if there is any problem after the driver update.Offline Driver Updater
Are you scratching your head when your computer loses internet connection? Driver Booster can also help you fix the network problem caused by drivers. Offline Driver Updater is employed for those computers without internet connection, especially for newly installed Windows computers.Ultimate Gaming Experience
Also wanna get a better gaming experience? Driver Booster can also bring the gaming experience to a higher level. It not only provides necessary game drivers but also offers Game Boost which can optimize PC performance for better gaming.Conclusion
Driver Boost is supposed to be the first choice when you need a driver update tool, no matter whether it is used to improve PC performance or get a better gaming experience.- 1
How about Macbook air?
in Usage of IObit Products
Posted
Hi grig,
Advanced SyatemCare and IObit Malware Fighter are only available on Windows OS.
For Mac, please try our Macbooster, which can clean and protect your Mac. Please can get it from https://www.macbooster.net/