Scannan

I do not understand your request. What Form are you talking about. Is it a Panda form. This is the Iobit forum. We do not deal with Panda issues.

You should Update here.....https://forums.iobit.com/forum/general-forums/news-offers/231004-iobit-uninstaller-v9-5-9-5-0-12-is-released-may-09-2020-updated-to-version-9-5-0-15-may-25-2020

Can you start the laptp in Safe Mode. If so, you should do a system restore to a time before you ran Driver Booster. If you do not have system restore running (which you should always have) you can roll back the drivers to the old drivers. You can read the Product Manual here....https://www.iobit.com/product-manuals/db-help/

As per Forum rules, all posts must be in English.

Did you try here....https://www.iobit.com/en/transferproduct.php (I strongly advise against phoning the number in the banner, as there has been issues with this)

I suggest you try uninstalling DB. Then temporarily disable your Anti-virus/antimalware (including windows defender. Then re-install DB and run it. Go to the Manage Licence area of DB and put in your original licence to activate pro. As for the PUP's issue. Two things are responsible. 1) the various anti-virus/anti malware programs are deciding what they consider to be PUP's/viruses and are causing many false flags. 2) Third party sellers are including additional items in the Iobit programs which are then flagged by various AV's. That is why it is recommended to only download Iobit products from the Majorgeeks site...

Unfortunately, there is nothing the Forum Admins/Mods can do regarding licences. Only Iobit can do this. Sadly, iobit support in the Forum is not good, and as this is the weekend it is unlikely that you would get a response before Monday. I would suggest that you send a PM (Private Message) to Cicely ( the Iobit liason for the Forum). This is usually the best way to sort licence issues.Reference this Topic. You say that your pc had to upgrade....do you mean a windows upgrade???

Sounds like Windows Defender or your Anti-virus or anti-malware program(s) may have removed it. Check your logs.

Look at Advanced Systemcare Settings/Junk File Clean and you can compare the list.

It would seem so. Uncheck System Optimization and see.

By default, Driver Booster scans automatically when it's launched. Go to Settings/Scan....and untick...Scan automatically when program is launched... to disable the automatic scan if you dislike it Also you can read the Product Manual here....https://www.iobit.com/product-manuals/db-help/

It is not a windows background process. You have Driver Booster installed, and it is set up to automatically scan your system for outdated drivers.

Scanning is not the issue. Something is preventing the program from running. You should temporarily disable all Anti-virus/antimalware programs and completely reinstall Uninstaller. Then with the Antivirus/antimalware still disabled, see if the program will run. Also temporarily disable Controlled folder access. If none of that works, then go into safe mode, and reinstall Uninstaller and see if it runs in safe mode.

Do you get any error messages? Also you should check Windows "Controlled Folder Access" is blocking the program.

Try installing the program with your Antivirus/antimalware program(s) temporarily disabled (including windows defender)

I think that maybe Windows Controlled Folder Access has blocked ASC. Have a look there. If so.. you can unblock it. Also, possible that Windows Defender has blocked/quarantined it. Try, temporarily disabling Windows Defender (and any other antivirus/malware programs)....reinstall ASC and see if it works.

It seems to me that you have proven that ASCU13 is not working with your system, and as there does not seem to be any other complaints regarding ASCU13 working with 2004, then I suggest, as I did previously, that you identify which ASCU component is causing the issue. It is quite possible that you may be able to correct the issue by changing a setting. If you are expecting a definitive answer from Iobit as to whether it was tested with 2004, I am afraid you will be disappointed, as Iobit support here in the forum is practically non-existent.

Open task manager. For every instance of skype right click and open file location. Make note of the location. Close every skype process in task manager. Go to the locations you noted and remove the skype folder/files.

Hi Cicely Unfortunately you did not understand my post. There is no issue with seeing "Download Iobit Products"...I see it whether I am in Admin or not. What I asked for is that In the same area of the heading, that an additional option be available called simply "Support" which links directly to the Support option which is a sub-menu of "Download Iobit Products" At present, Users can only find the Support option if they already know that they must click the "Download Iobit Products". It should be quite simple to add a "Support" option at the top of the Forum page

Go to this link....https://www.iobit.com/en/products.php Click Support....in the drop down menu there are a couple of options Transfer to Another PC Resend Code Renew License Online Feedback One of those may suit your situation. If not you could send a PM (Private Message) to Cicely (the Iobit forum liaison)

Can you not just download it again and put in your licence??

I think the confirmation you are asking for is the wrong way around. The question should be....is Windows 2004 compatible with ASCU. When you consider the fact that the 2004 update has created havoc for pc users and is so bad that even MS have put a block on it for most pc's, I think that your situation is a case of 2004 not working properly with ASCU. ASCU worked fine until you upgraded to 2004. That is why I suggested identifying the component of ASCU that 2004 is having the issue with.

Instead of uninstalling ASCU13....try simply not running it. If there are no issues try running it with realtime protection disabled. This will tell you whether it is the AV functions or the optimising functions which are causing the issue. You are a brave person for updating to the 2004 disaster.

Once again "Support" is not listed in the headings at the top of the Forum page. Support is a sub section of " Download Iobit Products" There is no way for Users to know this. It has been requested many times that "Support" would have it's own heading at the top of the Forum page, so that Users can find items like the Product Manuals. This was requested when the Forum was last updated and was not implemented. This is something which is easy to do. Hopefully this time the request will be noted and implemented.

Which Iobit plugin are you referring to? If it is the plug-in for Microsoft Edge based on Chromium? then it is not supported at present.